Pulse Senior Digital Account Manager - Jobs in Nigeria

Pulse Senior Digital Account Manager - Jobs in Nigeria

Position Summary

Pulse is looking for an experienced Senior Digital Account Manager. Our Senior Digital Account Managers are post-sale Digital Marketing Strategists responsible for the successful management of digital strategy for our client brands.

You will answer key questions such as how brands are communicated and experienced through digital interactions, and how 360 digital interactions fit into broader customer experiences.

You will help to achieve the client’s strategic brand and business objectives by providing them with guidance and working with the internal team to achieve seamless strategy delivery.

About Pulse

Pulse is Africa’s leading innovative media company, informing and engaging Africa’s young audience and producing content and creative digital marketing solutions for top brands.

We run news platforms and social channels and marketing and production in six countries - Nigeria, Ghana, Kenya and Senegal, Côte d'Ivoire and Uganda.

We are the platform leading in reach - with over 100 million users and over 100 million video views on our own channels per month. We're also a marketing partner, empowering brands with our expansive media reach and 360 degree in-house marketing solutions.

Additionally, Pulse is the licensee publisher of the regional Business Insider Africa.

Duties & Responsibilities

This position will be based in our Lagos office, reporting to the Director of Accounts & Operations.

Develop effective post-sale strategies for clients in accordance with their requirements and ensure seamless execution.

Proactively suggest innovative digital strategies to improve the quality of client campaigns.

Ensure accountability is established during the project planning process.

Produce content calendars according to dictated deadlines and to the highest standard.

Full responsibility for ensuring work is delivered to the highest standard, on time and to budget.

Achieve 100% realizations on all assigned accounts.

Ensure proper internal QA is done before any work is shared with the client for review.

Manage client relationships and provide clients with excellent service and support.

Manage client expectations, bringing issues/concerns to clients' attention before they become problems, offering potential solutions, and advising of potential delivery delays.

Provide campaign performance reporting and analysis to clients.

Communicate effectively with all team members and develop strong, trusting relationships with all internal partners.

Research and analysis of customers, market conditions and competitor data for relevant decisions and advice.

Review new and trending technologies for regular knowledge updates to ensure our client offering remains innovative.


Desired Skills & Experience

Minimum of 5 years of experience working as a Client Account Manager.

A professional qualification in digital marketing is

a plus.

At least a Bachelor’s degree level of education is preferred.

Great relationship-building skills to foster client relationships.

Great project management skills.

An innovator, trendsetter, and creative thinker who can connect 360° digital to all other aspects of a client’s business and drive growth opportunities.

A great content creator able to craft compelling digital marketing strategies that deliver results for clients.

Great copywriting, verbal and written communication skills.

Results-oriented and able to work both independently and within a team environment.


Joining the Pulse Team

The Pulse team is made up of passionate individuals who go above and beyond to inform and engage our young audience with quality content - also delighting our clients and partners with their creative ability to engage these audiences.

From the moment you join us, you will be empowered to run projects, solve problems and develop solutions that can impact our audience of millions and our clients and partners.
You will get to work collaboratively with a pan-African team in a fast-paced environment.

To know more about what it’s like to work at Pulse, you can check out www.pulse.africa/careers - here you will see our vision and mission, our core values, and what our team members have to say about working with us. On our case study page, you will also find some amazing projects we’ve worked on for clients.


How To Apply

If you would like to apply, please submit your application using the form below. You will receive an email confirming that your application has been received.


For more information and job application details, see; Pulse Senior Digital Account Manager - Jobs in Nigeria


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