Pullman Cape Town City Centre Learning and Development Manager Jobs in South Africa

Pullman Cape Town City Centre Learning and Development Manager Jobs in South Africa

Job Description

  • Support the Talent & Culture Manager in managing the Talent & Culture operation, including the functional areas of Recruitment, Benefits, Activities/Communications and Administration thus ensuring the Talent & Culture department delivers a high standard of service for both our internal guests and external clients.

  • Assist the Talent & Culture Manager in developing and coordinating Talent & Culture programs within the Hotel in accordance with Company Talent & Culture policies, practices and procedures in response to, and anticipation of, our external environment and competitors.

  • Act as an internal consultant to provide expert coaching and direction on Talent & Culture policy, programs, and employment standards
    Counsel and coach all colleagues on job related issues, career development and performance management.

  • Support, uphold and guide the hotel philosophies concerning hiring, employee relations, supervision and disciplinary action to result in consistent application of policies and procedures.

  • Be a role model within the hotel and demonstrate professional leadership skills that are fully aligned and in support of our culture.

  • Coordinate the annual hourly and salary compensation reviews.

  • Manage Talent & Culture projects together with the Talent & Culture Manager as required.

  • Champions training and development at all levels for the property.

  • Ensures all Fairmont Hotels and Resorts/ AccorHotel’s standards are implemented and adhered to

  • Conducts training needs analysis on a six and twelve month basis to ensure all our constituents training and development needs are met, in conjunction with the training committee.

  • Ensures each new Heartists attends the mandatory induction program.

  • Facilitates Heartist Campaign 1-4 and 5-8 during as per required timeframes.

  • Maintains up to date Job Descriptions for each position in the hotel.

  • Maintains up to date Individual Training Plans for each position in the hotel.

  • Oversees Hotel Training committee and Departmental Trainers.

  • Oversees the Employment Equity committee as appointed Management representative and oversees the completion of the
    annual Equity Reports with the assistance of the T&C Manager, in consultation with the EE committee.

  • Ensures all new hires receive an up to date job description, initial training outline, and professional development interview from their leader.

  • Develops and distributes training and development schedule each quarter and produces a monthly calendar.

  • Coaches Heartists at all levels regarding training and educational opportunities.

  • Assists in the implementation of new corporate initiated programs as directed.

  • Responsible for Hotel Educational Assistance Policy administration, communication and produces usage reports accordingly.

  • Promotes AccorHotel’s learning capabilities.

  • Attends hotel shift briefings and takes part in the hotel Duty Manager Program.

  • Champions the Heartist Recognition Committee and Recognition program in conjunction with the T&C Coordinator/Administrator.

  • Champions the Charity Committee and all Corporate Social Investment Projects.

  • Participates and assists in the facilitation of other programs and committees as directed by the Talent & Culture Manager.

  • Creates and implements new Talent & Culture programs as needed.

  • Coordinates and Updates the EES Action Plan for the Talent & Culture Department, other Departments and the Hotel.

  • Supports the Talent & Culture Coordinator/Administrator with coordinating the monthly Coffee Date Program with the General Manager.

  • Supports the Talent & Culture Coordinator/Administrator with overseeing the operation, maintenance and hygiene of the staff change rooms and staff cafeteria.

    How to Apply

    For more information and job application details, see; Pullman Cape Town City Centre Learning and Development Manager Jobs in South Africa

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