Proten International Telesales Agent Jobs in Nigeria

Proten International Telesales Agent Jobs in Nigeria

  • Proten International is a leading international Human Resource and Management Consulting firm which provides a range of Advisory and Transformation solutions. Our focus is to align every organisation’s activities relating to People, Process and Technology closely with its business strategy and vision.

  • We are recruiting to fill the position below: Customer Service Officer

    Key Responsibilities

  • Check-in on member onboarding journey to identify blockages to approve the member.

  • Approach issue members face with a perception of eliminating such issues in the corresponding channel (Call, Chat). (Essential)

  • Liaise with respective teams, and partners to ensure all member’s requests, open transactions, complaints are managed through an effective resolution process using slack.

  • Ensure members are enabled to complete the sign up process.

  • Effectively provide product information/ demonstration to prospective and new members and when requested.

  • Attend all training sessions (Essential).

  • Gather product feedback and communicate to relevant stakeholders.

    Key Requirements

  • Candidates should possess a Bachelor's Degree qualification

  • 2+ years of work experience in a fast-paced environment in sales and business development teams preferably in banking, fintech.

  • Problem solver, perfect written and spoken communication

  • Analytical profile with experience in customer service, telemarketing, customer experience.

  • Joy in building things from scratch, if something needs to get done you are reliable to
    provide solutions.

  • Comfort in ambiguity, you seek adventure and an accelerated career path.

  • Ready to get your hands dirty, because you will have to “roll up your sleeves”.

  • Willingness to work weekends, occasional holidays, and outside of standard 9-5 business hours.

  • Fluency in English and other Nigerian languages.

    How to Apply

  • For more information and job application details, see; Proten International Telesales Agent Jobs in Nigeria

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