PrideInn Spa Therapist Jobs in Kenya

Key Responsibilities

  • Welcome, check‑in, and assist guests professionally, ensuring a warm and personalized spa experience.

  • Manage spa reservations, phone inquiries, walk‑ins, appointments, and therapist schedules efficiently.

  • Provide accurate information on spa treatments, products, packages, and promotions.

  • Process payments, maintain client records, and ensure confidentiality of guest information.

  • Promote spa services to in‑house guests, conference delegates, and walk‑in clients through upselling.

  • Maintain clean, calm, organized, and inviting spa reception, treatment, and lounge areas.

  • Collaborate with hotel departments to generate referrals and increase spa bookings.

  • Support spa marketing initiatives, events, promotions, and guest engagement activities.

  • Encourage guest retention through re‑booking, package sales, and personalized service.

  • Coordinate with therapists and management, record guest feedback, and prepare daily operational and sales reports.

    Qualifications / Work Experience

  • Academic Certificate or Diploma in Beauty Therapy, Spa Therapy, Cosmetology, or related field.

  • Professional Previous experience in a five‑star hotel, luxury resort, or high‑end spa (advantage).

  • Professional Excellent customer service and communication skills.

  • Professional Good knowledge of spa treatments, products, and wellness services.
    How to Apply

    For more information and job application details, see; PrideInn Spa Therapist Jobs in Kenya

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