PrideInn Assistant Executive Housekeeper Jobs in Kenya

PrideInn Assistant Executive Housekeeper Jobs in Kenya; The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure exceptional cleanliness and presentation standards across guest rooms and public areas. The role ensures smooth coordination with other departments, effective staff supervision, and adherence to 5-star hotel standards while supporting the Executive Housekeeper in training, policy enforcement, and operational efficiency.

Responsibilities

Supervise daily housekeeping operations to ensure exceptional cleanliness and presentation standards across guest rooms and public areas.

Assign duties to housekeeping staff, prepare room assignment sheets, and monitor staff productivity and performance.

Inspect guest rooms, corridors, meeting rooms, and public areas to ensure compliance with 5-star hotel standards.

Coordinate closely with Front Office and other departments to ensure smooth room status updates and guest service delivery.

Oversee VIP room preparations, turndown services, and special guest requirements with attention to detail.

Plan and schedule deep cleaning programs, carpet shampooing, upholstery care, window cleaning, and other periodic maintenance activities.

Ensure meeting rooms and function spaces are properly cleaned and set up according to event requirements.

Monitor housekeeping supplies, linen inventory, guest amenities, and par stock levels to ensure operational efficiency.

Maintain effective key control procedures and ensure the security of guest rooms and hotel property.

Handle guest complaints professionally and implement prompt service recovery measures to enhance guest satisfaction.

Support the Executive Housekeeper in staff training, coaching, discipline, and enforcement of hotel policies and SOPs.

Review housekeeping reports, guest feedback, and PMS updates to maintain service quality and operational accuracy.

Coordinate

with external service providers such as laundry, pest control, and maintenance vendors to ensure quality standards are met.

Assist in preparing and controlling the departmental budget while monitoring housekeeping expenses and resource utilization.

Ensure proper maintenance of housekeeping equipment and submit repair or replacement requests when necessary.

Other Responsibilities

Coordinate with Front Office and send room discrepancy lists.

Select, recruit, hire, and train qualified housekeeping candidates.

Attend training seminars to perfect housekeeping techniques and enhance supervisory skills.

Record data concerning work assignments, personnel actions, and time cards, and prepare periodic reports.

Prepare reports concerning room occupancy, payroll expenses, and department expenses.

Attend periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and make recommendations to improve service and efficiency.

Orient and familiarize new personnel with hotel facilities and operating hours.

Control all expenditures relating to Housekeeping, including labour, guest room supplies, and cleaning supplies/equipment.

Oversee any guest communications from housekeeping.

How to Apply

For more information and job application details, see; PrideInn Assistant Executive Housekeeper Jobs in Kenya

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