Premier Switch Solutions S. Co Junior Customer Support Officer Jobs in Ethiopia

Premier Switch Solutions S. Co Junior Customer Support Officer Jobs in Ethiopia


Job Description

  • Premier Switch Solutions S.C. (PSS) is a leading Electronic Payment Processing Company, established by major private banks of Ethiopia.

  • The Company has implemented the first multi-institution shared-switch infrastructure to provide its member banks with a state of the art payment technology to drive ATM, POS, e-commerce, Mobile Banking and other payment channels and provide clearing of Debit/Credit card transactions for the banks.

  • Currently, PSS has vacant position stated above and would like to invite applicants who meet the qualification and required experience listed for this job opening.

    Summary of Responsibilities

  • S/he will be responsible to attend customer queries presented on his/her shift, provide real time responses that require routine explanation, follow up status of queries transferred to other work units and maintains database of inquiries attended.

  • S/he will also be responsible to follow activities of POSs and ATMs including the cash position of each ATM.

    Job Requirements

    Education Qualification

  • Bachelor of Science Degree in Computer Science, Computer Engineering, Electrical Engineering OR related field

    Work Experience

  • No related experience is required as it is a junior position

    Required Skills

  • S/he has to have computer skill, good communication ability, team playing capacity and calmness to work under pressure.

    How to Apply

  • Interested applicants who meet the required qualifications are invited to submit their updated CV and copies of relevant documents within 7 working days of this announcement.

  • We only accept applications sent via our email: pss.hr@pss-ethiopia.com

  • Please write clearly for which position you applied on the email subject line.

    NB

  • Only short-listed candidates will be contacted

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