Population Services International Associate Director, Quality Assurance Jobs in Ethiopia

Population Services International Associate Director, Quality Assurance Jobs in Ethiopia

Job Id: 212748

Category: Health Care, Quality Assurance Location: Addis Ababa, Addis Ababa
Career Level: Managerial Level (Manager, Supervisor, Director)
Employment Type: Full time
Salary: XXX

Job Description

Vacancy Announcement

Position Title: Associate Director, Quality Assurance

Function: USAID MULU Key Populations Activity

Department/Program: Technical Program

Division: Quality Assurance

Level: D3

Reports to: Director, Technical Program

Direct Reports: Quality Assurance Specialists (2)

Based in: Addis Ababa

Duration of contract: Indefinite based on performance and availability of funds

Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.

Who we are?

We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing.

We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.

Join us!

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

PSI/Ethiopia wants reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door.

We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes.

We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities.

We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.

We are looking for a dynamic Quality Assurance Associate Director that serve as the guardian of quality assurance/quality improvement on the MULU KP Activity, contributing to a quality service orientation across PSI/E (90% MULU KP/10% other).

Infusing the science of QI, the Associate Director will ensure the quality of MULU KP programming by
(i) leading development and implementing the QA/QI framework and standard operating procedures across MULU KP and broader PSI/E; (ii) building and leading a QA/QI sub-team to build QA/QI capacity at all levels;
(iii) strengthening capacity of the sub-team to monitor, audit and improve quality of programming on a continuous basis, including routine IQA/EQA;
(iv) applying QA/QI to increase ART adherence and retention in liaison with the Associate Director/Clinical Services;
(v) serving as PSI/E focal person to institutionalize PSI’s Health Network Quality Improvement System (HNQIS);
(vi) liaise and participate with MOH/Technical Working Groups on QA/QI-related issues;
(vii) publish and represent the Activity and PSI/E at national and international workshops and conferences.

Key Result Areas:

  • Operational excellence and continuous quality improvement (e.g., quality improvements; compliance rate; integration of HIV, STI and RH services; increasing demand for clinical services; satisfaction with tests, counseling, treatments delivered; newly identified HIV positives; best practices adopted; programmatic innovation; community ART program scale up; breadth and depth of implementation of quality assurance)
  • QA/QI leadership, planning, coordination and monitoring (e.g., SIMS preparation; timeliness and quality
    of assurance deliverables; quality assurance monitoring; coordinate EQA and Mentorship; stakeholder support in QA; accurate and timely QA reporting)
  • QA/QI system and capacity building (e.g., establishment of QA/QI sub-teams at all levels;
  • QA/QI governance and management capacity; SOPs standardized and updated; QA/QI trainings to PPN and DIC providers; HNQIS roll-out)

    Main Duties and Responsibilities:

  • Design, plan and lead implementation of the QA/QI framework to assess the service delivery at public, private and DIC levels
  • Ensure QA/QI sub-team is effectively monitoring, auditing and improving quality at the site level, conducting supportive supervision, coaching and mentoring as required is established at all levels.
  • Design, plan, lead and monitor the QA/QI process in line with GOE QA transformation agenda and PSI HQ QA standards.
  • Lead and design integrated joint supportive supervision.
  • Leverage the SIMS tools to update QA/QI standards and lead SIMS score improvement at each site level.
  • Develop capacity of the QA/QI sub-team to conduct, drill, review and evaluate clients' medical records, to ensure competence and compliance to SOPs.
  • Review monitor and track risk management guidelines and procedures.
  • Lead review meetings for quality improvement execution and follow up.
  • Lead the set-up and rollout of HNQIS, an off-line tablet-based tool to plan, assess, improve and monitor quality at the service provision level
  • Conduct regular QA/QI visits and provide on the job coaching to the QA/QI team
  • Actively participate in MOH and partner coordination meetings /technical working groups ensuring the establishment and maintenance of linkages with other implementing partners at national level.

    Generic Duties of the Position:

  • Develop and implement the Division’s plans and objectives.
  • Monitor and ensure the proper utilization of the Division’s budgets.
  • Identify human resources requirements of the Division and develop plan for meeting the requirements.
  • Lead the development, implementation and review of relevant Divisional policies and procedures.
  • Review, approve and submit Divisional reports to relevant organs.
  • Support the development of subordinates through periodic performance evaluations, coaching, mentoring, on-going performance dialogue and feedback.
  • Manage disciplinary concerns of the Division’s staff.
  • Represent the Organization in external relationships related with the Division.
  • Participate in group decision making processes by forming part of different groups/committees.

    Job Requirements


  • Master’s degree in Public Health, Nursing and higher-level QA/QI training/orientation with 8 years of demonstrated experience out of which five (5) years are at a supervisory level

    What would get us excited?

  • Experience in QA/QI, clinical services, ART including adherence, retention, viral load
  • Proficient in English and Amharic languages, both written and verbal communication

    How to Apply

    Are you intrigued? Apply!

    By following our 3 steps application process:

    1. Fill out the application form using the following link: Online Application Form. It will only take 5 to 10 minutes.

    2. Send your CV and application letter to recruitment@psiet.org clearly mark “Application for Associate Director, Quality Assurance Position” in the subject line.

    3. Check your email and make sure you receive an automatic response acknowledging receipt of your application that means your application was successful. If you don’t receive the automatic response, check again your subject line and if needed, re-submit your CV and application letter with the correct subject.

    Application deadline July 18, 2019. We’ll call or e-mail you back if there is a good fit on both sides.

    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability.

    Population Services International Associate Director, Quality Assurance Jobs in Ethiopia

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Ethiopia.

    Scholarship 2019/20

    Undergraduate Scholarships 2019/2020
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.