Plan International Head of Operations Jobs in Uganda
Plan International Head of Operations Jobs in Uganda
The OrganisationPlan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.
Role Profile
Job TitleHead of Operations
FunctionOperations
SupervisesProcurementManager,SeniorICTCoordinator
Administration Manager,Fleet Coordinator,Country Engineer
Reports toCountry Director
LocationCountry Office
Travel required30 %
Effective DateJune 2022
GradeLevel 18
Organization Overview & Role Purpose
Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. However, this is often suppressed by poverty, violence, exclusion and discrimination, and it is girls who are most affected.
Role Dimensions:
Have an outstanding ability to think strategically and conceptually, managing multiple moving parts simultaneously
Keep the team focused on timely, compliant, service delivery; improving systems, structures and processes as required to reliably deliver required service levels at a high-quality level.
Liaise effectively with colleagues to motivate effective service delivery via PIU’s matrix managed structure
S/he is expected to provide the necessary information/data to efficiently and effectively take strategic decisions to deliver on the Country Strategy (CS).
Level of contact with children
This position has been classified as “mid contact”: occasional interaction with children
Key result areas:
KRA 1: Strategy, Planning & Budgeting
Ensure regular engagement with Heads of Department (including PAMs) to understand strategic priorities for the provision of operational support; facilitate agreement concerning priorities, leading to the development of procurement plans and Service Level Agreements if appropriate
Oversee the development and implementation of up-to-date country-specific operational systems, policies, procedures, and guidelines that will ensure efficient delivery of service requirements and compliance with Plan’s global standards. In particular:
PIU guidelines and Standard Operating Procedures for Procurement
Plan International Data Privacy and Protection policies
Ensuring that resources are provided and used in the most environmentally friendly and value for money manner
KRA 2: Sponsorship
As a member of the CLT, provide vision and leadership for PIU’s sponsorship activities, ensuring effective integration of sponsorship projects with grants projects:
Ensure that teams involved in sponsorship projects are provided with high-quality training and that regular learning reviews and information sharing take place
Ensure that all the sponsorship commitments required by the Global Hub and communications required by National Offices are met on time and to standard
[KRA 3: Country Office & Programme Resourcing
Ensure that the PIU fleet is managed in a cost-effective and environmentally sensitive way, in line with the Fleet Manual; ensure that global KPIs are achieved above 90%.
Provide overall oversight to ensure that the Information Technology (IT) department provides the required IT services and resources to all locations and staff
Oversee the management of assets, including the procurement, tracking, maintenance and compliant disposal of equipment, furnishings, vehicles and other resources.
Support the Country Engineer in providing support where significant infrastructure development projects are required
KRA 4: Safety & Security
Ensure that all Plan offices (CO and PAs) have developed standard operating procedures (SOPs) and contingency plans consistent with global security policy; ensure all staff receive security orientation and training as per PI requirements
Chair the Security Review Team; lead the development, update, and communication of the Security Management Plan and any country-specific SOPs or directives
Oversee the development and implementation of health and safety standards in compliance with the host country’s laws and the global health and safety policy
KRA 5: Compliance & Management of Risks
Coordinate with unit managers and Programme Area staff to ensure compliance with global policies, standards and procedures, and legal requirements; ensure that the provisions of the risk management matrix are implemented consistently
Liaise with the Risk Assurance
Manager to plan and facilitate an appropriate programme of internal and external audit missions; ensure audit follow up and action lists are addressed in a timely manner
KRA 6: Functional Leadership
Lead the Operations team in a manner that empowers them to deliver high quality, timely, support to the wider organisation:
Communicate clear performance expectations to the team, providing training, coaching and other support as required; manage any poor performance firmly but fairly, in line with PIU’s policy
Coordinate effectively with others to ensure high performance within PIU’s matrix operating structure
Foster an inclusive environment by the implementation of policies that provide for diversity and equal opportunities and utilisation of a leadership style that will drive employee engagement
KRA 7: Safeguarding and Gender Equality & Inclusion
Ensure that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility.
Role Requirements:
Qualifications
Bachelor’s degree from a recognised university
Relevant professional qualifications in at least one of the technical specialists being managed (e.g. Supply Chain Management, ICT, Business Administration)
Demonstrated understanding of donor rules and requirements.
Leadership Competencies
Myself as a Leader
Leads through influence rather than position, and role models our values, accelerating gender equality inside and outside PIU; leads change by developing new ideas and strategies.
Lasting Impact
Works with peers to shape an ambitious and coherent strategy, aligned with our purpose; able to make sense of significantly complex information; contributes effectively to decision-making across functions.
Open & Accountable
Works constructively with the wider Plan International Federation, our governance structures, partners and stakeholders; optimises the deployment of resources (people, finances, assets) to achieve the best progress and long term impact.
Work Well Together
Creates a positive team spirit, helping people work well together as a team; proactively resolves situations of conflict by generating solutions that will work for all involved; deliberately adjusts own behaviour to influence or persuade others.
Inclusive & Empowering
Delegates tasks and decisions, trusting and stretching others but ensuring they have the resources and support they need; adopt a coaching approach with the people they manage or advise.
Skills & Knowledge
Creates space for reflection and uses external evidence and internal evaluation to identify what and how we need to improve; creates a safe environment for others to challenge themselves or raise concerns; leads the team to implement changes as a result of what has been learned.
Critical Business Management Competencies
Experience in using project management principles, practices and tools to lead significant projects; ensuring the achievement of results on time, within scope, budget and to standard
Good track record of integrating change and continuous improvement into work plans, budgets, the design of systems and processes, staffing and training.
Excellent track record of managing people with an engaging leadership style; experience of recruiting, delegating, managing performance and promoting safety, health, security and wellbeing of staff
Critical Technical Competencies
Excellent knowledge and demonstrated experience in the management of supply chain, fleet management, and overall logistics including IT
Proven track record of management of complex multi-donor large scale annual budgets and clear understanding of donors’ rules and regulations
Fluency in English, both spoken and written
Knowledge of Uganda, the geopolitical factors affecting child poverty in the country as well as the political, social and economic opportunities for development are an advantage
For more information and job application details, see;
Plan International Head of Operations Jobs in Uganda
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