Plan International Graduate IT Intern Jobs in Nigeria

Plan International Graduate IT Intern Jobs in Nigeria


Role Purpose

  • The position holder is responsible to provide technical support for users; and to manage and administer local IT infrastructure and corporate systems under the direction of the IT Officer.

    Dimension of Role

  • Financial measures or statistics relevant to post such as budget; list of direct and indirect reports

  • IT operational plans

  • Security and access control for data and network devices

    Key Roles/Responsibilities

  • Assist in performing hardware and software installation procedures

  • Perform software configuration on stand-alone computers and laptops

  • Provide support in diagnosing hardware and software issues and troubleshooting activities

  • Support with documenting all processes in reference manuals for training and guidance

  • Assist in hardware and software inventory management

  • Handle periodic maintenance of hardware and software

  • Troubleshoot equipment such as printers and scanners and other peripherals

  • Take telephone calls from users and attempt to assist them with their information technology questions and problems

  • Handle IT related documentation and make sure that all IT supplies are available

  • Assist in gathering user requirements and developing appropriate reports for IT professionals

  • Provide users with ongoing assistance in their information technology problems

  • Provide support in setting up end-user training activities

  • Ensure adherence to corporate standards, design and architecture

  • Escalates incidents to ITO support or local external support contacts as appropriate

  • Fulfil other tasks set out by supervisors.

    Technical Expertise, Skills and Knowledge

    Essential:

  • University Degree or Diploma in Computer Science, Information Technology, or Management Information Systems.

  • Proven ability and experience in setting up LANs and telecommunications networks

  • Proven ability
    to setup and configure Microsoft Outlook

  • Familiar with Microsoft Server Administration and Windows Operating System

  • Strong verbal and written communication

  • Excellent analytical and problem-solving skills

  • Ability to work well in teams

  • Strong work ethic and attention to detail

    Desirable:

  • Embrace Child-centeredness, Child protection, Community participation and partnership

  • Manage customer relationships and service

  • Capability to communicate ideas and technical information to a non-technical audience

  • Promotes high performance by all staff

  • Networking, sharing information and best practices

  • Works collaboratively as a team player, listens actively and values contributions

  • Self-management and personal accountability.

    How to Apply

  • For more information and job application details, see; Plan International Graduate IT Intern Jobs in Nigeria


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