Phillips Outsourcing Services IT Support Specialist Jobs in Nigeria

Phillips Outsourcing Services IT Support Specialist Jobs in Nigeria



Responsibilities
  • Providing IT assistance to staff and customers.
  • Training end-users on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Teleconferencing setup and support.
  • Maintaining databases and ensuring system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.

    Job Requirements
  • A Bachelor's Degree in Computer Science, Information Technology, or Computer Engineering
  • 3-5 years of experience as an IT support specialist.
  • Knowledge of cloud computing.
  • Knowledge of the functionality of the Active Directory.
  • Proficiency in the use of Microsoft office/O365/M365 tools (adv. Excel is an added advantage, not must).
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk solution.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Good interpersonal relationship with IT manager
    other staff and departments
  • Good communication and presentation skills

    How to Apply

    Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.

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