Peoplelink Consultants Ltd Service Desk Coordinator Jobs in Kenya



Key Responsibilities

  • Prepare accurate commercial quotations for parts, repairs and replacements, including project‑related activities.

  • Track pending quotations and proactively follow up with clients for timely approvals.

  • Collaborate with Support Coordinator to update and execute preventive maintenance schedules.

  • Confirm flagged repair and replacement items are resolved before next PM visit.

  • Manage client communications, including responding to service emails.

  • Maintain up‑to‑date records of quotations, approvals and PM schedules.

  • Support Support and Presales teams with coordination and administrative tasks.

    Requirements

  • Diploma or Degree in Business Administration, Engineering or related field.

  • 1–2 years’ experience in coordination, sales support or customer service (technical, security or service industry preferred).

  • Proficiency in Microsoft Excel and Word; familiarity with CRM or quotation software (advantageous).

  • Excellent organizational, multitasking and written communication skills with strong attention to detail.

  • Proactive mindset with ability to anticipate and resolve delays.

    How to apply

    For more information and job application details, see; Peoplelink Consultants Ltd Service Desk Coordinator Jobs in Kenya

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