Peoplelink Consultants Ltd Customer Service Executive Jobs in Kenya


Key Responsibilities

  • Answer incoming calls and respond to customer inquiries promptly and professionally.

  • Make outbound calls for follow‑ups, confirmations or service‑related communication.

  • Resolve customer complaints and escalate complex issues where necessary.

  • Adhere to call center scripts, policies and service standards.

  • Maintain high levels of customer satisfaction and call quality.

    Key Requirements

  • Excellent verbal communication skills.

  • Strong listening and problem‑solving abilities.

  • Basic computer skills and ability to use call center systems.

  • Ability to work under pressure and meet targets.

  • Prior call center or customer service experience is an added advantage.

    How to Apply

    For more information and job application details, see; Peoplelink Consultants Ltd Customer Service Executive Jobs in Kenya

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