PCI Educational Consult Limited Head of Operation Jobs in Nigeria

Job Brief

We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.

Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions.

You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.

Ultimately, you’ll ensure our operations run smoothly and that people are productive.

Responsibilities

Formulate business strategy with others in the executive team

Design policies that align with overall strategy

Implement efficient processes and standards

Coordinate customer service operations and find ways to ensure customer retention

Ensure compliance with local and international laws (e.g. data protection)

Oversee the implementation of technology solutions throughout the organization

Manage contracts and relations with customers, vendors, partners and other stakeholders

Evaluate risk and lead quality assurance efforts

Oversee expenses and budgeting to help the organization optimize costs and benefits

Mentor and motivate teams to achieve productivity and engagement

Report on operational performance and suggest improvements.

Requirements

B.Sc / B.A in Business, Computer Science or other relevant fields.

Proven experience as Head of Operations, Operations Director or similar leadership role

Familiarity with all business functions including HR, finance, supply chain and IT

Experience with implementing IT systems

Knowledge of data analytics and reporting

Good with numbers and financial planning

Outstanding communication and negotiation skills

Excellent organizational and leadership ability

Analytical mind

Problem-solving aptitude.

How to Apply

Interested and qualified candidates should send their Application and Cover Letter to:

hr@pciconsort.com using the "Job Title" as the subject of the email.

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