Pagumen Tour and Travel S.C. Senior Ticketing and Sales Officer Jobs in Ethiopia

Pagumen Tour and Travel S.C. Senior Ticketing and Sales Officer Jobs in Ethiopia

Job Id: 199437

Category: Sales and Marketing
Career Level: Mid Level ( 2+ - 5 years experience)
Salary: As per the scale of the organization

Job Description

Company Background

Pagumen Tour and Travel Share Company established with a total capital investment of 4 million USD by innovative entrepreneurs who want to transform the Ethiopian tourism sector.

Pagumen is going to be one of the largest tour and travel operation business in Ethiopia. It aims to be state of the art and world standard company, to satisfy customers by providing high standard services with more value for money. The company currently provides the following services specifically: -

  • Tour Operation
  • Ticketing Agent
  • Car Rental and
  • Event Management

    The company would like to invite highly competent, motivated and qualified candidates to apply for Senior Ticketing and Sales Officer position:

    Major Responsibilities (but not limited to)

  • Arrange and support customers with all the travel services facilities
  • Advising clients on travel arrangements,
  • Keeping clients up to date with any changes regarding fares, refund or flight irregularities
  • Communicating, maintaining and developing quality client relationships
  • Prepare contractual agreement for Customers and vendors
  • Ensures that the proper filling is of
    agent coupons, tariffs, manuals, refund application forms, receipt vouchers.
  • Checks letters and purchase orders of approved credit accounts
  • Intervenes when agents are faced with complicated ticket issuance
  • Handles complaints and reports to Operation Manager

    Job Requirements

    Minimum Education Background and Experiences

  • COC certified from TVET Level III or College Diploma in Salesmanship or Marketing, certificate in ticketing from accredited institution
  • Four years’ of experience in selling tickets or travel agents
  • Knowledge of marketing concepts, brand positioning and experience working in Salesforce is advantageous

    Key Skills and Competencies Required

  • Strong interpersonal and communication skill
  • Negotiation skill
  • Persuasion skill
  • Analytical & Problem Solving Skill
  • Ability to meet very demanding and tight schedules and deadlines

    How to Apply

    Please write the job title on the subject (if you send your application through email)

    Interested applicants fulfilling the above requirements are invited to submit their written application and CVs with photocopies of non-returnable supporting credentials up to March 03, 2019 to the following email or physical address:

    Email and

    Haile Gebreselassie Street Comet Building 1st floor; Next Axum Hotel

    Tel: 0116 686062 or 0942 111213

    Only short listed candidates will be communicated for Interview of Addis Ababa

    Pagumen Tour and Travel S.C. Senior Ticketing and Sales Officer Jobs in Ethiopia

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