PACIS Insurance Claims Analyst Jobs in Kenya

PACIS Insurance Claims Analyst Jobs in Kenya

Purpose of the Job

  • Job holder is responsible for ensuring that claims are accurately assessed and/or adjusted, processed and paid in accordance with company regulations and departmental standards of services whilst maintaining cordial customer service at all times.

    Main Duties and Responsibilities

    Claims Management

  • Requesting for claims information, verifying, and updating on specific claim file Assigning to service provider’s i.e., motor assessors, investigators, adjustors for claims as company guidelines.

  • Reviewing and updating claims estimates based on information received within set timelines

  • Checking the underwriting file / policy document to determine scope of cover/charges that are eligible for reimbursement

  • Initiating subrogation recoveries from third parties.

  • Pursuance of recoveries i.e., excess of loss & facultative: Maintain an active register to fully recover what is due to the company

  • Forwarding Risk improvement recommendation to underwriting unit-based loss adjustment report and loss experience of a portfolio.

    Customer Service Role

  • Attending to clients queries and resolving them or escalating higher level if beyond position limits

  • Preparation of claims requisition vouchers and following up to ensure that payments are
    made to clients.

  • Timely dispatch of claims correspondences to the respective recipients

  • Any other duty assigned from time to time.

    Knowledge ,Skills and Experience

    Minimum Academic Qualifications

  • A Bachelor’s degree in Business related course

    Professional Qualifications

  • Diploma in Insurance IIK

    Skills and Attributes

  • Analytical Skill and keen in details

  • Interpersonal and Communication skills

  • Good knowledge of insurance principles

  • Highest level of personal and professional integrity

  • Ability to work well under pressure in a fast-paced work environment


  • Three (3) years relevant working experience in a similar role

    How to Apply

    For more information and job application details, see; PACIS Insurance Claims Analyst Jobs in Kenya

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