Outsource Nigeria Relationship Manager - Oyo Jobs

Outsource Nigeria Relationship Manager - Oyo Jobs ; The Relationship Manager (RM) for Oyo State is responsible for managing and expanding the agent and merchant network across the state. The RM plays a critical role in ensuring agent activity, customer satisfaction, and market penetration for mobile financial services.

Key Responsibilities

Identify, onboard, and train mobile money agents and merchant partners.

Conduct regular field visits to monitor agent performance and provide operational support.

Promote product adoption and ensure active agent participation.

Monitor agent liquidity and coordinate cash or e-value rebalancing support.

Resolve agent complaints and escalate technical or operational issues.

Ensure full compliance with KYC/AML and regulatory requirements.

Gather market intelligence and support regional business development activities.

Prepare and submit periodic reports on agent performance and regional trends.

Requirements

Bachelor’s Degree in Business, Finance, Marketing, or a related field.

3 - 5 years of experience in agency banking, fintech, or mobile money operations.

Strong communication and relationship management skills.

Must reside in or be familiar with the Oyo State market.

Proficiency with MS Office tools and mobile agent applications.


How to Apply

Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Title as the subject of the mail.

For more information and job application details, see;

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