Opportunity International Senior Program Officer, Digital Financial Services Program Jobs in Uganda

Opportunity International Senior Program Officer, Digital Financial Services Program Jobs in Uganda


  • The Senior Program Officer, for Africa and Implementation Specialist, of the Digital Financial Services (DFS) will play a key role in the DFS team, ensuring the quality of projects undertaken by the team, and contributing to the ongoing innovative progress in this dynamic and growing area.
    The OI DFS team is expected to play a role in working with partner financial institutions to pilot and scale DFS for the poor, with an emphasis on outreach and on-boarding of clients that have been historically neglected or underserved by DFS, including women, older clients, and clients of limited literacy.

  • As an implementation specialist, this role will involve heavy engagement with designated implementing financial institutions (partner banks and financial institutions) working with them to ensure on-time delivery of DFS projects and pilots and delivery of expected outcomes including client service milestones.

  • The role is expected to draw on past experience of successful implementation of mobile banking, agent banking, or other digital implementations and is intended to work alongside (rather than substitute or replace) local teams within partner banks and financial institutions.

    Essential Duties

    include the following. Other duties may be assigned.

  • Overseeing requirements gathering and analysis to establish a business case

  • Conducting training of local teams on specialized areas

  • Guiding a disciplined approach to project management of new implementations

  • Liaising with other eco-system partners to ensure successful outcomes

  • Enforcing of collection of KPIs and monitoring project performance

  • Providing support to ensure DFS operations are
    reliable and efficient and contributing positively to the strategy and operations of the FI’s

  • Working with other teams from Opportunity (e.g. Agri-finance team, EduFin team) to identify, pilot, and implement new initiatives through DFS

  • Ensure reporting of KPIs and lessons learned to stakeholders including donors, as appropriate


  • University degree in applicable field
    Postgraduate degree desired

  • 5+ years experience managing projects, dealing in complex operating environments

  • Experience working in challenging environments in Africa

  • Fluency in areas of digital finance, mobile/cellphone banking, and agent banking
    Sufficient technical fluency to handle oversight of technical implementation projects


  • Fluent in English (required)

  • Strong written and presentation skills

    Key Deliverables

  • Oversee implementation projects for mobile banking in any remaining operations in Africa

  • Oversee pilot projects to digitize client outreach projects

  • Supervision of implementing partner work to ensure compliance and delivery on targets, strategic goals, and donor or investor deliverables

  • Oversee the building business case for DFS, including work on financial modeling

    How to Apply

    For more information and job application details, see; Opportunity International Senior Program Officer, Digital Financial Services Program Jobs in Uganda

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