Opay Nigeria Fraud Analyst Jobs

Key Responsibilities

Resolving Customers Complaints:

Notifying the beneficiary banks on fraudulent transactions

Resolving customers’ complaints on erroneous transactions.

Verification of Court Order and ensuring funds are returned based on Court order.

Reversal/transfer of funds to new wallets.

Responding and Liaising with Other Financial

Institutions:

Investigating other financial institution inquiries and requests.

Providing prompt response to financial institutions inquiries.

Liaison with banks on request for further information on transactions consummated by our users/agents.

Review and Monitoring of Suspicous Transaction:

review of suspicious transactions for further investigation and possible filing of Suspicious.

Transaction Reports (STRs) to the Nigerian Financial Intelligence Unit (NFIU).

Monitoring of new users to identify suspicious names and transaction

Monitoring, blocking and unblocking of unusual/suspicious transactions into customer accounts

Qualifications / Competencies

Candidate should possess a Bachelor's Degree
3 -4 years working knowledge as a Fraud Analyst in a FinTech/Financial organization.

Knowledge of relevant internal policies and SOPs

Analytical thinking

Communication skills (Presentation,

Persuasion, Knowledge and Information-sharing).

How to Apply

Interested

and qualified candidates should send their Curriculum Vitae to:

recruitmentng@opay-inc.com using the job title as the subject of the mail.

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