Opay Nigeria Fraud Analyst Jobs

Opay Nigeria Fraud Analyst Jobs

Key Responsibilities

Resolving Customers Complaints:

  • Notifying the beneficiary banks on fraudulent transactions

  • Resolving customers’ complaints on erroneous transactions.

  • Verification of Court Order and ensuring funds are returned based on Court order.

  • Reversal/transfer of funds to new wallets.

  • Responding and Liaising with Other Financial


  • Investigating other financial institution inquiries and requests.

  • Providing prompt response to financial institutions inquiries.

  • Liaison with banks on request for further information on transactions consummated by our users/agents.

    Review and Monitoring of Suspicous Transaction:

  • review of suspicious transactions for further investigation and possible filing of Suspicious.

  • Transaction Reports (STRs) to the Nigerian Financial Intelligence Unit (NFIU).

  • Monitoring of new users to identify suspicious names and transaction

  • Monitoring, blocking and unblocking of unusual/suspicious transactions into customer accounts

    Qualifications / Competencies

  • Candidate should possess a Bachelor's Degree
    3 -4 years working knowledge as a Fraud Analyst in a FinTech/Financial organization.

  • Knowledge of relevant internal policies and SOPs

  • Analytical thinking

  • Communication skills (Presentation,

  • Persuasion, Knowledge and Information-sharing).

    How to Apply

  • Interested
    and qualified candidates should send their Curriculum Vitae to:

  • recruitmentng@opay-inc.com using the job title as the subject of the mail.

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