One Acre Fund Kenya Business Operations Associate Jobs in Kenya

One Acre Fund Kenya Business Operations Associate Jobs in Kenya

Founded in 2006, One Acre Fund supplies smallholder farmers with the agricultural services they need to make their farms vastly more productive. We provide quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural trainings to improve harvests.

We measure our success by our ability to make farmers more prosperous: On average, farmers harvest 50 percent more food after working with One Acre Fund.

We are growing quickly. We currently serve more than 800,000 farm families in Eastern and Southern Africa, with more than 7,500 full-time staff, and we aim to serve 1 million farm families by 2020.

The Business Operation team oversees the strategy and implementation of back-end and Headquarters’ operations that directly impact our clients and staff by providing excellent support services in Customer Engagement, Case Investigations, Client Data Management, Loan Collections and Orders and Distributions.

The Business Operations Associate will oversee 2 to 3 sub-departments within Business Operations and will lead improvement projects to help us to improve and scale our back-end operations.

You excel in the ambiguity of a startup environment and you are eager to drive the success of teams and projects.


Strategy & Vision

  • Measure progress against goals, regularly report on progress, and hold team accountable to delivering results in key strategic areas.
  • Drive Business Operations to scale our services to more clients efficiently, while maintaining a high level of service.

    Team Management

  • Manage and mentor sub-department managers (2-3 sub-teams) and ensure that all of these departments tasks are executed to world-class standards.
  • Ensure Business Operations sub-departments are collaborating effectively with individuals, teams and divisions outside of the Business Operations department. Set-up appropriate systems of communication to keep everyone moving together.
  • Strategic Improvements and Collaboration
  • Identify and prioritize operations improvement projects to allow us to scale to more farmers, more efficiently, and offer a better service.
  • Participate in relevant Working Groups to collaborate with colleagues to move forward on key initiatives. These include Enrollment Working Group, Input Delivery Working Group, etc.
  • Collaborate with Product Managers, developers and country leadership to update and improve on the cross-country organizational data platform.

    People Management & Training

  • Manage 2-3 mid-level managers
    with weekly reporting meetings, performance reviews and development, strategic direction and support.
  • Ensure that all staff receive effective mentor-ship to promote career growth and capacity to handle the organization’s rapid growth.

    Team & Culture

  • Within your sub-department, ensure all staff members are connected to the mission and feel motivated to serve our farmers each day.
  • Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
  • Monitor team morale, plan and mitigate any changes that could create disharmony amongst staff.

    Spending and Budgeting

  • Participate in annual budgeting process for your sub-departments; anticipate spending for the year based on annual plans.
  • Each month, flag any expected over-expenditures and identify possible ways to offset costs.
  • Identify ways for the department to become more efficient.


  • Demonstrated leadership experience at work, or outside of work, enthusiasm for learning, and openness to feedback.
  • Ability to build teams and collaborate with colleagues from diverse backgrounds.
  • Strong educational background; a Bachelors’ Degree in relevant field.
  • Language: English required in Kenya.
  • Swahili-speakers strongly encouraged to apply.

    How to Apply

    Interested and qualified candidates should apply online by Friday 12th July, 2019.

    For more information and job application details, see; One Acre Fund Kenya Business Operations Associate Jobs in Kenya

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