Ole Sereni Hotel Sales Account Manager Jobs in Nairobi - Kenya

Ole Sereni Hotel Sales Account Manager Jobs in Nairobi - Kenya

Job Summary

To develop the following market segments and to ensure that the hotel is well positioned in the market place: United Nations/Diplomatic Missions, NGOs, Government & International Organizations.


  • Graduate in marketing or business studies is preferred
  • Past Sales experience in a business-to-business, large/strategic customer segment;
  • Demonstrated ability to achieve sales goals
    Proactive sales approach; assertive and fast-paced, driven to succeed
  • Strong closing skills
  • Execute compelling site inspections that lead to impressive closing ratios
  • Creativity in sales proposals to advance business opportunities
  • Ability to up-sell and have strong knowledge of hotel facilities
  • Ability to create and deliver impactful presentations
  • Track record of developing long term relationships
  • Ability to quickly evaluate alternatives and decide on a plan of action
  • Clear, concise written and verbal communication skills
  • Ability to communicate customer needs and resolve complaints

  • To create awareness in the local market place of Ole-Sereni to all Corporate Business.
  • Develop the UN /Diplomatic Missions, NGOs, Government & International Organizations Market Segment for Ole-Sereni and identify those with regular requirement for accommodation, conference and banqueting.
  • Establish their potential, negotiate preferred rates and monitor the development of such accounts.
  • Utilize past users of Ole-Sereni by re-contacting them to identify future potential and secure repeat business.
  • Develop New Accounts: Capture competitor's accounts through networking and research in order to target and solicit those most probable to generate new business.
  • Acquires referrals from existing accounts: Follows up on all leads in an effort to create new business for the hotel
  • To make regular sales calls and maintain a systematic record of sales calls made, with corresponding room nights booked with various accounts
  • Understands and works closely with Reservation Department to ensure target ceilings and rates are met
  • Communicates accurate information on in-house groups to help hotel associates service their needs most completely.
  • To be in regular contact with all clients to ensure Ole-sereni Hotel is at the forefront of their event venues.
  • Identify companies with ad hoc business requirement
    to maximise meeting and bedroom occupancies at all times.
  • Actively visit staff in offices within your market segment to promote the hotel facilities so as to ensure Ole-sereni is the first call when need for accommodation, conference or food & beverage arises.
  • Forward to the Sales & Marketing Manager Daily, Weekly and monthly reports of sales and marketing activities
  • Be proactive on sales visits and site inspections so as to introduce new business.
  • Work in conjunction with the Sales & marketing Manager to achieve PR for Ole-Sereni.
  • Participate in trade exhibitions and promotions as required.
  • Follow up on sales leads and conference enquires to identify new business.
  • Carry out regular competitor analysis in order to ensure we keep at the top in the market place.
  • Construct and send proposals, pricing and contracts to clients
  • Ensure proper completion of all contractual documents
  • Meet and exceed set sales targets
  • Maintains daily contacts with in-house groups.
  • Interact with customers during meetings or conventions within the hotel through personal welcome, periodic contact and participation in pre or post convention meetings.
  • Contact and entertain clients not only during their site visits but also while groups are in-house.
  • Work in conjunction with the Sales &Marketing Manager in creating sales and marketing/ advertising plan.

    Job Requirements
  • Required education: Bachelor's degree
  • Required relevant work experience: 2 years
  • Required languages: English (Spoken: fluent | Written: fluent)

    How to Apply
  • Interested and qualified candidates should apply online by 18th April 2019
  • For more information and job application details, see; Ole Sereni Hotel Sales Account Manager Jobs in Nairobi - Kenya

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