Ole Sereni Hotel Mice Manager Jobs in Nairobi - Kenya
Ole Sereni Hotel Mice Manager Jobs in Nairobi - KenyaJob Summary
To sell available banquet space with a view to promote food and beverage sales through conferences, conventions, meetings etcGraduate in marketing or business studies is preferred
Past Sales experience in a business-to-business, large/strategic customer segment;
Demonstrated ability to achieve sales goals
Proactive sales approach; assertive and fast-paced, driven to succeed
Strong closing skills
Execute compelling site inspections that lead to impressive closing ratios
Creativity in sales proposals to advance business opportunities
Ability to up-sell and have strong knowledge of hotel facilities
Ability to create and deliver impactful presentations
Track record of developing long term relationships
Ability to quickly evaluate alternatives and decide on a plan of action
Clear, concise written and verbal communication skills
Ability to communicate customer needs and resolve complaints
To achieve optimal profitable business through exceptional Client Account Management and Sales Activity Management.
To ensure that Banquet Department functions as an optimum revenue generating and profit centre
To aggressively source for new business potential and to actively promote the hotel as a potential events venue
Utilize past users of Ole-Sereni Hotel by re-contacting them to identify future potential and secure repeat business.
Develop New Accounts: Capture competitor's accounts through networking and research in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads in an effort to create new business for the hotel
To make regular sales calls and maintain a systematic record of sales calls made, with corresponding room nights booked with various accounts
To negotiate rates with the client so as to get the best deals for the Hotel as well as the client
To co-ordinate with the executive chef regarding the menu and its pricing or on any special requirements
Understands and works closely with Reservation Department to ensure target ceilings and rates are met
Communicates accurate information on in-house groups to help hotel associates service their needs most completely.
To be in regular contact with all clients to ensure Ole-sereni Hotel is at the forefront of their event venues.
Identify companies with ad hoc business requirement to maximise meeting and bedroom occupancies at all times.
Actively visit staff in offices within your market segment to promote the hotel facilities so as to ensure Ole-sereni is the first call when need for accommodation, conference or food & beverage arises.
Forward to the Sales & Marketing Manager Daily, Weekly and monthly reports of sales and marketing activities
Be proactive on sales visits and site inspections so as to introduce new business.
Work in conjunction with the Sales & marketing Manager to achieve PR for Ole-Sereni.
Participate in trade exhibitions and promotions as required.
Follow up on sales leads and conference enquires to identify new business.
Carry out regular competitor analysis in order to ensure we keep at the top in the market place.
Construct and send proposals, pricing and contracts to clients
Ensure proper completion of all contractual documents
To help the accounts department in the realization of outstanding payment from guests
Meet and exceed set sales targets
Maintains daily contacts with in-house groups.
Interact with customers during meetings or conventions within the hotel through personal welcome, periodic contact and participation in pre or post convention meetings.
Contact and entertain clients not only during their site visits but also while groups are in-house.
Work in conjunction with the Sales &Marketing Manager in creating sales and marketing/ advertising plan.
Ensure all sales activities and reports are accurately presented within the stipulated deadliness.
To ensure maximum customer satisfaction by responding to or anticipating customer requirements in a friendly and efficient manner, so providing a consistent high level of service.
Develop a one to one relationship with clients in your market segment and ensure we host all their Conferences, Banquets and outdoor Catering Services.
Participate in daily Rev Max meeting, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required
Perform any other duties as assigned by the Sales & Marketing Manager.
To participate in any training/development schemes required by management
Participate in the hotel’s social responsibility programme
To comply with company regulations as stipulated in staff handbook, regarding uniform, timekeeping and general conduct.
To comply with any statutory and legal requirement for fire, licensing, health and safety and to ensure that you are working in accordance with these requirements.
Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: Swahili (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),
How to Apply
Interested and qualified candidates should apply online by 18th April 2019
For more information and job application details, see; Ole Sereni Hotel Mice Manager Jobs in Nairobi - Kenya
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