Ole Sereni Hotel Bar Manager Jobs in Nairobi - Kenya

Ole Sereni Hotel Bar Manager Jobs in Nairobi - Kenya

Job Summary

The Bar Manager under the general guidance of the Food & Beverage coordinates, supervises and directs all aspects of the F&B bars operations to ensure all established service standards and procedures are implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel.

Qualifications:

  • Diploma/Degree in Hotel Management course
  • 3 years experience in 4/5 star property in F&B
  • Good organisation skills, fast and efficient while remaining calm
  • Well groomed and presentable
  • High levels of integrity

    Responsibilities
  • To conduct the functions of all the bars in liaison with the F&B Manager.
  • Directs and supervises the activities of the Supervisors, Waiter/ess and Bar-men
  • Responsible for checking the sufficiency of operating equipment and supplies for the bar service
  • To ensure that all guests are welcomed at the door, escorted and sat in a courteous and helpful manner and that their requirements are met promptly
  • Supervises staff activities to maximize revenue and minimize costs.
  • To supervise the posting of orders, service of drinks, billing and allocation of discounts.
  • Responsible for proper accounting of all guest cheques and staff tips
  • Responsible for updating any menu/beverage changes on the system
  • To originate for approval by F&B Manager the general stores requisition, beverage requisition and the kitchen requisition as per weekly/ daily schedules planned.
  • Checks at the start and at the end of the shift that all service attendants complete their opening and closing duties
  • Prepares details required for pre-meal briefing - out of stock items, reservations, daily specials, VIP reservations, situations of previous day and corrections if any, food & Beverage knowledge test, etc,
  • To conduct daily briefings and ensure that shift beginning and shift end briefings are being held at the beginning and end of each shift
  • Co-ordinate the preparation of duty rosters and ensure all shift are manned in relation to amount of work
  • Responsible for ensuring guest satisfaction on drinks and
    service by constantly checking on guests as they dine at the table and where need be take corrective measures.
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
  • Makes endorsement in the logbook at the end of the shift of all guest comments, complains, accidents, unusual events or any matter that will affect the following shift
  • Recommends to the Food & Beverage Manager any disciplinary action or commendation to be given to deserving employees.
  • Prepares and submits breakage and loss report for operating equipment, for the shift.
  • Conducts monthly inventory of operating equipment in coordination with the Revenue Controller.
  • Responsible for training and development of staff through orientation of new staff, ongoing feedback, establishment of performance expectations and by conducting performance reviews.
  • Assist the Food & Beverage Manager in conducting staff appraisals
  • To ensure that at all time, all staff in the department are correctly and smartly dressed as per grooming standards.
  • To participate in any training/development schemes required by management
  • Participate in the hotel’s social responsibility programme
  • To follow the house rules and policies laid down by the management

    Job Requirements
  • Required education: Diploma, Associate's degree
  • Required relevant work experience: 3 years
  • Required languages: English (Spoken: fluent | Written: fluent)

    How to Apply
  • Interested and qualified candidates should apply online by 18th April 2019
  • For more information and job application details, see; Ole Sereni Hotel Bar Manager Jobs in Nairobi - Kenya

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