Ole Sereni Hotel Assistant Food & Beverage Manager Jobs in Nairobi - Kenya

Ole Sereni Hotel Assistant Food & Beverage Manager Jobs in Nairobi - Kenya

Job Summary

To ensure service delivery at every point of sale in the Food and Beverage Department.

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures.

Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis.

Maintains the operating budget, and verifies that standards and legal obligations are followed.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Qualifications:

  • Graduate from an accredited Hotel Management School
  • Management and supervisory F&B experience
  • Ability to meet financial targets
  • Ability to comply with all F&B brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations

    Responsibilities
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Responsible for the preparation of capital and operational budgets for his department
  • To work in co-ordination with the Executive Chef for the development of new menus and menu changes and to remove those items from the menu which are slow- moving and introduce better replacements
  • To determine and evaluate menu planning, style, design, marketing effectiveness and pricing for the best competitive advantage
  • To assess profitability by comparing budgeted F&B costs with actual costs based on standard recipes and recipe costs
  • To consult with the Executive Chef and decide the price structure for various items in the menu in relation to competition
  • To keep abreast with the competition by conducting periodic competition and market surveys
  • To plan and conduct food festivals and promotions
  • To conduct regular tastings of various food items/ canned items/ soft drinks/spirits at regular intervals, so as to ensure that best possible quality is maintained and procured for the Hotel
  • To ensure the timely pick-up and replenishment of all buffets
  • Identify customers needs and respond proactively to all of their concerns
  • To set a high standards of work performance and by consistent supervision ensure maintenance of these standard
  • To plan for and schedule manpower, equipment and supply requirements for the F&B service department
  • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
  • To ensure that pay-rolls are kept at the lowest level in the department, and to conduct method studies to eliminate manpower wastage and to monitor productivity level of employees.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • To maintain and
    enforce such systems and methods in the area of F&B service as laid down by the management
  • To train the food & beverage staff in co-ordination with the training manager
  • To improve employee productivity and food quality by selecting the most flexible facility design/ layout and equipment
  • Reviews comment cards and guest satisfaction result with employees.
  • Responsible for hiring of employees in F&B Service department
  • To maintain par stocks levels of all crockery, linen, condiments, beverages. Also, to revise these par stocks as per seasonal changes
  • To recommend the periodic purchase of special items both domestic and imported
  • Responsible for maintaining reasonable cost control in the department without compromising on quality
  • To keep wastage of food to the minimum, by timely buffet replenishment, controlling food wastage, ensuring appropriate portions and checking pilferage
  • To account for the spoilage of food and beverage items and breakage of glassware and china
  • Supervise the preparation duty rosters for his team.
  • To ensure that all banquet functions are conducted in a pre-planned manner, keeping the guest’s request in mind. Also to ensure that such events do not disturb guests in other areas of the Hotel
  • To conduct daily briefings and ensure that shift beginning and shift end briefings are being held at the beginning and end of each shift
  • To ensure that employees in the department conform to house rules and policies of the Hotel
  • To work closely with the Banquet Manager, Assistant Managers in the F&B Service Area/ restaurants, for the attainment of profit, quality and service standards of the department and the Hotel
  • Participate in the recruitment, selection, disciplining and review of all Food & Beverage Service staff.
  • To carry out annual staff appraisals of his subordinate staff
  • Compile monthly departmental reports.

    Job Requirements
  • Required education: Diploma, Associate's degree
  • Required relevant work experience: 2 years
  • Required languages: English (Spoken: fluent | Written: fluent)

    How to Apply
  • Interested and qualified candidates should apply online by 18th April 2019
  • For more information and job application details, see; Ole Sereni Hotel Assistant Food & Beverage Manager Jobs in Nairobi - Kenya
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