Ole Sereni Hotel Assistant Banquets Manager Jobs in Nairobi - Kenya
Ole Sereni Hotel Assistant Banquets Manager Jobs in Nairobi - Kenya
Job SummaryThe Assistant Banquets Manager oversees all aspects of a banquet or event, including set-up, menu selection and food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.
Assistant Banquet manager, in liaison with the F&B Manager is also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing banquet staff.
Qualification:
Previous F&B experience required.
Previous supervisory experience required.
Above average verbal and written communication skills required.
Must possess computer skills with knowledge of Microsoft Office.
Must possess outstanding guest service skills.
Previous money handling experience with basic math skills required.
Ability to organize/prioritize and complete multiple tasks simultaneously.
Ability to make decisions and accommodate a flexible work schedule.
Responsibilities
To be responsible for the banqueting operation and assisting in the running of any other F&B outlet in the in the absence of the Departmental Manager
Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable.
To ensure that banquet rooms are laid up to the required standard and as per the guest request as indicated on the function sheets.
Regularly attends BEO meeting or arranges for a representative to be present in your absence
Meet with the Chef and to review scheduled group's menu and equipment requirements.
Review sales for previous day and resolve discrepancies with Accounting. Track revenue against budget.
Regularly monitor the inventory of all F&B supplies and orders supplies when needed.
Always completes and signs for all stock requisitions and continually monitors inventory costs against budget.
To approve the general stores requisition, beverage requisition and the kitchen requisition as per weekly/ daily schedules planned.
To maximize the departments profits together with controlling of the departmental costs, whilst maintaining service standards and product quality.
To ensue efficient stock planning so that wastage is minimized.
To take complete responsibility for and /or report on any guest complaint; infraction of unusual situations etc. as soon as possible.
To ensure that all necessary supplies are ordered in a timely manner.
Ensure that company property is safe to use, cleaned appropriately, and kept secure at all times.
Check storage areas for proper supplies, organization and cleanliness. Instruct designated
personnel to rectify any cleanliness/organization deficiencies.
To identify training needs and to liaise with the Training Manager in organizing training programmes for staff in the department
To keep abreast with the competition by conducting periodic competition and market surveys
To maintain and enforce such systems and methods in the area of Banquet service as laid down by the management
To develop new and superior methods of professional food and beverage service
To ensure that employees in the department conform to house rules and policies of the Hotel
To run departmental staff briefings daily, and staff meetings monthly.
To hire casuals for events, conferences and to ensure that they are trained in accordance with the hotel standards.
To carry out appraisals as per the company appraisals system and to initiate the performance evaluation of his subordinate staff
To be fully conversant with disciplinary procedures and all other relevant human resources practices e.g. sickness/absenteeism.
Continuously analyze actual standards observed against department standards. Demonstrate a pro-active approach to delivering company and operational standards and actively challenge deviation.
To develop interactive customer relations and to be aware of any possible future requirements. To relay such information and ideas to the Food & Beverage Manager/GM for the enhancement of customer expectation.
To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
Fire regulations and procedures
Health and safety regulations
First aid procedures
Food Hygiene regulations
To participate in any training/development schemes required by management
Job Requirements
Required education: Diploma, Associate's degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)
How to Apply
Interested and qualified candidates should apply online by 18th April 2019
For more information and job application details, see; Ole Sereni Hotel Assistant Banquets Manager Jobs in Nairobi - Kenya
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