Old Mutual Kenya Universal Banker Jobs
Key Performance Indicators Achievement of quality portfolio to meet targets <3 % for above 30 days and nil for below 30 days.
Timely loan recovery and follow-ups to minimize delinquencies and improve portfolio health.
Client acquisition, increase rate of MSME loan uptake and relationship management.#
Increase revenues through cross selling of other bank products e.g. sale of cheque books, mobile banking enrolment.
Active Deposit Mobilization to meet set targets.
Key Responsibilities
Proactively market and generate business through client recruitment, deposit mobilization and disbursement.
Conduct regular visits and follow-ups with customers to ensure satisfaction and foster long-term relationships
Maintain up to date records of all customer visits for all customers.
Cross sell all Faulu products and services to both existing and potential clients.
Business growth initiatives including marketing activities, new business sign ups, new partnerships etc.
Prepare credit appraisals, analysis and present to the Branch Credit Committee meetings further review & recommendations.
Adhere to current procedures, processes, memos and circulars as may be issued from time to time.
Address all customer queries within stipulated Service Level Agreements (SLAs).
Monitor the portfolio quality on a daily basis and proactively institute remedial actions.
Promote Digital Banking adoption by onboarding
and supporting customers on usage of Digital Banking platforms (Digi Cash, Internet Banking USSD Code)
Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collections
Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility
Education Qualification
Business related degree from a recognized university
Accounts Qualification Section 4 of CPAs
How to Apply
For more information and job application details, see; Old Mutual Kenya Universal Banker Jobs
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