OHCHR Public Information Officer Jobs in Kenya

OHCHR Public Information Officer Jobs in Kenya


Org. Setting and Reporting

  • This position is based in Nairobi, and is located in the Media and Public Positioning Section, External Outreach Service (EOS) of the Office of the High Commissioner for Human Rights (OHCHR), Geneva. The incumbent will be under the supervision of the Chief of Section.

    Responsibilities

    Within delegated authority, the Human Rights Officer will be responsible for the following duties:

  • In coordination with offices throughout the region and with Headquarters, takes the lead as regional spokesperson/principal liaison, representing the Office in TV, radio and print interviews with local media in countries throughout the region as well as with international media based in the region and elsewhere.

  • Manages and undertakes other activities to promote media coverage (e.g. press conferences including involving senior officials, press releases, speeches, Q&As, talking points, interviews, press seminars and other special activities) of priority issues and/or major events in the region, initiates and leads pro-active media outreach efforts, proposes and arranges press conferences/media coverage and disseminates materials, in close coordination and consultation with the Media Section on approaches/story angles, understanding OHCHR’s achievements and objectives.

  • Develops strategic partnerships and sustains professional relationships with journalists and other key external constituencies.

  • Identifies the need for, and manages the production of specific types (e.g. print, broadcast, digital, etc.) of communications products and content (e.g. feature articles, human-interest stories, social media content and posts, booklets, brochures, backgrounders, audio-visual materials, etc.).

  • Strategizes appropriate medium and target audience, conducts research, prepares production plans, writes, drafts complex materials and revises drafts produced by associate/assistant public information officers, obtains clearances and finalizes texts, edits copy, and coordinates design approval and printing procedures, and ensures distribution through the web, social media and other digital platforms. Ensures that the publications conform to the Organization’s information policy and procedures, and accuracy.

  • Assesses needs and opportunities, develops, and implements complex strategies for media relations and communications, web and digital media, for a region or a major programme area, including social media, audio-visual production, etc. Encourages the use of more effective techniques. Conducts or manages media training for senior staff and other public information officers in the region. Manages, coordinates and supports communications campaigns in close coordination with the Communications Section and in support of OHCHR priorities.

  • Builds and maintains effective working relationships and communication channels with representatives of United Nations departments, funds and agencies in the country and/or region to develop ways to implement communications campaigns system-wide, to address specific regional or country-based human rights issues and to incorporate the campaign message and themes into all relevant events and products.

  • Maintains social media platforms and uses digital technologies to disseminate and promote outreach activities. Stays abreast of latest digital technologies to enhance advocacy.

  • Evaluates and reports on media and social media trends and issues in the country and/or region, monitors media statistics, social media and web usage, and adapts content, editorial and outreach priorities accordingly.

  • Analyses, evaluates and reports on the impact of coverage, undertakes appropriate follow-up actions, and provides advice and expertise to senior management on appropriate action/responses, methods and approaches.

  • Anticipates and resolves communications/public relations issues/problems.

  • Keeps the Office website updated on a regular basis, proactively resolves technical issues, and ensures overall brand coordination with the Web team at Headquarters.

  • Identifies, establishes, influences and fosters partnerships and collaboration with regional or local media outlets, personalities and celebrities, academia, influencers, etc. to support the Office’s communications activities.

  • Supervises more junior staff and interns.

  • Performs other related duties as required.

    Competencies

  • Professionalism: Knowledge of different aspects of public information and communication.
    Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

  • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

  • Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

  • Judgement/Decision Making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

    Education

  • Advanced university degree (Master’s degree or equivalent) in communications, journalism, public relations, or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

    Work Experience

  • A minimum of seven years of progressively responsible experience in communications, journalism, public information, media relations or related area is required.

  • Experience drafting public information materials (e.g. news articles, opinion pieces, feature stories, press releases, etc.) is required.

  • Media experience is required.

  • Experience at the international level is desirable.

  • Experience in the area of human rights is desirable.

  • Experience in the region of responsibility is desirable.

    Languages

  • English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.

    How to Apply

  • For more information and job application details, see; OHCHR Public Information Officer Jobs in Kenya


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