Office of the Registrar of Political Parties Call Centre Monitor Jobs in Kenya


Duties & Responsibilities

  • Receive incoming calls and respond to enquiries from the public relating to political parties, rallies, and elections.

  • Liaise with relevant ORPP departments and staff to obtain accurate information required by callers.

  • Identify and escalate calls and enquiries requiring immediate attention.

  • Highlight common issues and FAQs to inform areas where ORPP may strengthen policies, procedures, public education, or legal frameworks.

  • Maintain accurate and comprehensive records of all calls and conversations in the Call Centre database.

    Person Specification

  • Bachelor’s Degree in ICT, Communication, Laws, Public Administration, Education, Political Science, or equivalent from a recognized institution.

  • Certificate in computer applications.

  • Kenyan citizen.

  • Strong analytical skills.

  • Competent in report writing.

  • Willingness to work anywhere in Kenya.

  • Compliance with Chapter Six of the Constitution.

    Additional Attributes

  • Ability to retain knowledge and provide accurate responses to FAQs.

  • High attention to detail.

  • Professional interaction with electors and the public, maintaining a positive demeanor even with difficult callers.

  • Ability to work effectively under pressure.

    How to apply

    For more information and job application details, see; Office of the Registrar of Political Parties Call Centre Monitor Jobs in Kenya

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