Ocheph Consulting SAP Support Services Officer Jobs in Nigeria

Ocheph Consulting SAP Support Services Officer Jobs in Nigeria



Responsivities

  • Respond to user inquiries and support requests related to SAP applications.

  • Analyse and diagnose software issues, working towards a timely resolution.

  • Collaborate with cross-functional teams to address complex technical problems.

  • Document solutions, known issues, and troubleshooting steps for reference.

  • Assist in system upgrades, patches, and configuration changes.

  • Provide training to end-users and create user documentation.

  • Monitor system performance and proactively identify potential problems.

  • Stay updated on the latest SAP features, updates, and best practices.

  • Collaborate with business users to gather and understand requirements.

  • Configure and customize SAP specific module to meet business needs.

  • Perform testing and validation of SAP processes and configurations.

  • Analyse functional issues and propose effective solutions.

  • Assist in the implementation of new SAP modules and enhancements.

  • Provide guidance to end-users and create training materials.

  • Participate in cross-functional projects involving SAP integration.

  • Stay updated on industry best practices and SAP advancements.

    Qualifications

  • Bachelor's Degree in a relevant field or equivalent experience.

  • In-depth knowledge of SAP functionalities.

  • Strong problem-solving and configuration skills.

  • Experience with SAP implementation, configuration, and support.

  • Excellent communication and interpersonal skills.

  • Ability to collaborate effectively with cross-functional teams.

  • Prior experience in a similar role is preferred.




    How to Apply

    Interested and qualified candidates should send their CV to: recruitment.ocheph@gmail.com using the Job Title as the subject of the mail.

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