Oasis Healthcare Front Office Manager Jobs in Kenya

Oasis Healthcare Front Office Manager Jobs in Kenya

Key Responsibilities:

  • Answer phone calls, emails, and in-person inquiries.

  • Communicate with patients to set up and schedule optimal appointment times.

  • Gather and track medical information from patients.

  • Organize and input data into electronic health records.

  • Inquire and process patients’ health insurance.

  • Support office with administrative and secretarial tasks.

  • Communicate with the internal office team and providers to ensure patients are helped and everyday tasks are accomplished.

  • Schedule appointments, including revisits between doctors and patients.

  • Assisting patients with completing necessary forms and documentation.

  • Keeping a clean and calm reception area.

  • Processing billing and payments, using medical software.

  • Scanning, filing, and mailing documentation as required.

  • Managing front office stock inventory and keeping it updated.

  • Maintaining information confidentiality at all times.

  • Collecting, analyzing, and processing all the client feedback

  • Any other duty as may be assigned.

    Job Requirements

  • Diploma in Front Office Management from a recognized institution; a relevant degree will be an added advantage.

  • Ability to work under minimum supervision.

  • MUST be Computer literate i.e., Excellent knowledge of MS Office (especially Excel and Word)

  • A least 3 years experience as a front desk representative, agent, receptionist, or relevant position.

  • Strong communication and people skills.

  • Good organizational and multi-tasking abilities.

  • Problem-solving skills.

  • Any relevant Degree from a recognized institution will be an added advantage.

    How to Apply

    Interested candidates are to email their cover letter and detailed curriculum vitae ONLY; including names and contacts of three references, to hr@oasishealthcaregroup.com on or before 27th January 2023.

    The email subject line MUST include the position being applied for

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