Nyati Sacco Teller Jobs in Kenya

Nyati Sacco Teller Jobs in Kenya

Job Title:
  • Teller

    Position Summary:
  • The Tellers are responsible for providing exceptional customer service including efficient and accurate transaction Processing.

    Key Duties & Responsibilities
  • Accept Cash deposits, loan payments, process cheque and savings account withdrawals.
  • Balance cash drawer in accordance with Sacco procedures and regulations
  • Process cash and salary advances.
  • Assist in ordering, receiving, verifying, and distributing cash.
  • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
  • Providing additional products including P.O.S services and MPESA.
  • Assist customers in accessing safety deposit boxes.
  • May be responsible for bank opening and/or closing.
  • Maintains the highest level of confidentiality with all information obtained.
  • Promotes the SACCO products and services.
  • Represent the Sacco in a manner that maintains and expands positive relations with all Members, potential Members and co-workers.
  • Perform as a team member in allocating and coordinating the work flow.
  • Contribute to the fulfillment of department and company objectives and goals.
  • Comply with all department and Sacco policies, procedures and regulations.
  • Other duties as assigned.

    Knowledge, Skills & Abilities
  • Bachelor’s degree in Cooperative Management or related field.
  • Must have Teller experience
  • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing
    with both Members and employees.
  • Mathematical skills.
  • Strong communication & organizational skills.
  • Detail oriented, high degree of accuracy.
  • Competence with computers, telephone, 10 key calculator and other office machinery
  • Ability to work in a fast-paced environment & under pressure as needed.
  • The ability to make sound decisions. This may include making on-the-spot decisions regarding member transactions; weighing member satisfaction issues with the Sacco’s exposure to loss or fraud and the ability to think through and rationalize decisions.

    How to Apply
  • All interested candidates are requested to read the attached job description and send their application to jobs@nyatisacco.co.ke by Friday 10th May 2019.
  • Please mark the job title as your subject on the application letter and attach testimonials and a detailed CV indicating your current and expected pay.
  • Male candidates are highly encouraged to apply.

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