NRC Monitoring and Evaluation Officer Jobs in Nairobi, Kenya

NRC Monitoring and Evaluation Officer Jobs in Nairobi, Kenya


Job Description:

  • All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability.

  • These attitudes and believes shall guide our actions and relationships.

    Job Responsibilities:

  • Ensure compliance with NRC policies, guidelines and standards

  • Ensure compliance with Communication with communities and M&E strategy, tools, handbooks, guidelines and standards

  • Specific technical responsibility for implementation of information management activities in relation to NRC programmes

  • Provision specific technical support and capacity building towards project staff

  • Assess, promote and document ideas for technical improvement and further program development options

  • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist

  • Promote the rights of displacement affected population in line with the communication with communities, advocacy strategy

  • Development and administration of information management system for communication with communities

  • Develop relevant use cases within existing software systems to facilitate digital communications via phone, SMS, WhatsApp and other relevant platforms as needed.

  • Manage engagement on software utilized for digital communications, including but not limited to Telerivet and Twilio.

  • In collaboration with relevant staff members, devises and maintains a system for the classification and management of content of online information systems and platforms including digital communication tools utilized through the Digital Community Hub

  • Develop and maintains common formats and metadata schemes online information services to standardize the capture, storage, search and retrieval of content.

  • Manage the knowledge architecture, taxonomy and metadata schemes and digital file sharing systems to improve consistency in the content organization with a view to facilitating harmonized and integrated content management, findability, and easy access.

  • Prepare and coordinate implementation of policies, standard operating procedures and guidelines for electronic records and documents.

  • Oversee inventories of electronic records and the management of records transfer, retention and disposition schedules.

  • Manage the acquisition, organization, storage, retrieval and disposition of electronic and physical library materials and other information resources, including facilitation of staff online access

  • Coordinate the creation, organization, management and preservation of digital archival records and facilitates their accessibility for internal and external use.

  • Keep the terminology, taxonomies, ontologies, indexing and other classification systems and structures up to date.

  • Provide training and guidance to relevant stakeholders to enable them to utilize relevant digital communication software such as Twilio and
    Telerivet

  • Manage relevant dashboards associated with digital communication tools as per the requirements of programmatic leads

  • Assist to develop and support the implementation of appropriate SOPs for information management in line with NRC procedures including confidentiality and data protection.

  • Assist in development of appropriate M&E databases to store, analyse and present relevant information.

  • Support ME and CCs staff at area level to create and maintain databases and spreadsheets that meet NRC’s and donors’ requirements.

  • Support M&E Team to harmonize and develop feedback and complaints mechanisms tools using appropriate technologies

    Professional Competencies:

  • Bachelors’ Degree in computer science, information management, statistics or IT related fields.

  • Documented results related to the position’s responsibilities.

  • Proficiency in English is essential

  • Minimum 3 years of previous job experience relevant to the function or in digital communication and data management, statistics, analysis and information technology.

  • Advanced MS Excel, PowerBi skills and experience of working with MS Access is required. Previous experience of working with SPSS, STATA, Epi Info and R is desirable.

  • Candidates with skills in basic programming knowledge of more than one of the following language: C#, Java, Node.js, PHP, Python, Ruby have an added advantage.

  • A cursory knowledge of telephony and mobile communications infrastructure and management and can articulate needs and requirements for telephony relevant to digital communication environments

  • Ability to develop, organize and design short informational documents and training materials relevant to the tools in use

  • Good understanding of data and information needs for programme management and decision making.

  • Strong data interpretation skills, report writing, and data presentation

    Behavioral Competencies:

  • Strong organizational and interpersonal skills.

  • Positive and professional attitude

  • Good cultural awareness and sensitivity

  • Ability to work both independently and as part of a team

  • Ability to work under pressure and meet tight deadlines

    How to Apply

    For more information and job application details, see; NRC Monitoring and Evaluation Officer Jobs in Nairobi, Kenya

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