Norwegian Refugee Council Receptionist Jobs in Ethioipia
Norwegian Refugee Council Receptionist Jobs in EthioipiaCategory: Admin, Secretarial and Clerical
Mid Level ( 2+ - 5 years experience)
Receptionist (National Position)
Job Based at:
Addis Ababa - Urban
Length of Contract:
Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia, the Receptionist is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.
Roles & Responsibilities:
The Receptionist serves as the face of NRC; Answers and accurately & professionally directs phone calls; Greets clients and visitors positively; Make travel arrangements, book flights and hotel accommodations.
The Receptionist must also be able to interact with different NRC international staffs and guests comfortably.
Serve as office receptionist operating the NRC switch board, answering telephone calls, responding to requests for information and other different queries
Welcome and receive visitors and guests in a cordial and respectful manner;
Update guest airport drop & pick up communication board on time
Assist in making travel arrangements, book flights and hotel accommodation for visitors and NRC staffs;
Handle all incoming and outgoing correspondences and file in a proper manner; ensure that all incoming mail is distributed to the appropriate persons in a timely manner; all outgoing mail reaches its destination within a reasonable period of time.
Receive and send documents or parcels by courier service, open and distribute the mail to whoever is listed on the internal contents and ensure local and international pouch are sent timely.
Provide administrative/secretarial support services to Area Office Staff as required
Take bookings and organize the scheduling of conference rooms and ensure that any equipment required for the meeting is delivered to the meeting room.
Maintain an up-to-date contact list of all numbers of staff & partners and distribute to all staff on a regular basis.
Assist in preparing payment documents for Hotels and Travel Agents
Undertake any other activity as directed by immediate supervisor.
Academic and Professional Qualifications
BA degree or Diploma in Secretarial Sciences and Office Management or other related fields of study
Excellent communication and interpersonal skills to work in a multi-disciplinary team setup
Excellent written and verbal communication skills in English and Amharic.
Time management skills and ability to work under pressure
Computer literacy and ability to use MS Word, Excel and Outlook
Minimum of 2 years for Degree and 4 years for Diploma of relevant experience respectively in the area of reception or Admin.
NGO experience is advantageous
Ability to work under pressure Competencies
Attention to detail
Excellent inter personal skills
Good communication skills
How to Apply
All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.
Interested candidates who meet the above criteria are invited to send in their application letters including updated curriculum vitae with day-time telephone number and contact details of three work-related referees only through our website . Applications should reach NRC latest by January 6th, 2018 at 5:00 pm.
NB: only shortlisted candidates shall be contacted.
“Female candidates are strongly encouraged to apply and on-the-job training will be provided!”
For more information and job application details, see; Norwegian Refugee Council Receptionist Jobs in Ethioipia
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