Norwegian Refugee Council Information Management and Analysis Officer Jobs in Kenya
Generic Responsibilities
Comply with NRC policies, guidance and procedures, including conduct, safeguarding, confidentiality and information security, and with approved IAWG data-governance arrangements.
Maintain reliable information systems and documented processes for data collection, validation, analysis, visualisation and reporting.
Apply quality assurance, access controls and responsible data-management practices throughout the information lifecycle.
Produce timely, accessible analytical products that support agreed organisational priorities and decisions.
Engage member focal points, provide user support and build their capacity to maintain and interpret shared information.
Coordinate technical work with relevant partners and host-agency functions, escalating risks and specialist issues as needed.
Maintain organised datasets, technical documentation and learning resources, and recommend practical improvements.
Specific Responsibilities
Dashboard Administration and Technical Continuity
Complete a structured handover with INSO covering the Power BI dashboard, database, access/data-entry portal, source files, data model, refresh arrangements, credentials, dependencies and documentation.
Coordinate transfer of hosting, licences, administrative rights and control from INSO to IAWG/NRC with NRC IT.
Document licence and hosting requirements, recurring costs and support responsibilities for approval.
Independently maintain the current Power BI solution, including data preparation, modelling, visualisations, refresh schedules and user access.
Diagnose routine issues and escalate specialist problems.
Maintain technical documentation, version/change records, backups and recovery procedures with NRC IT or the approved provider.
Manage authorised access and remove access when users change roles.
Assess the feasibility and total cost of a future Python- or R-based dashboard, including server hosting, security, support and maintenance.
Contribute to development, testing and migration if a future dashboard solution is approved and funded.
Member Data Quality and Responsible Information Management
Coordinate member submissions, cleaning, validation and updates.
Maintain data definitions, geographic standards, a focal-point register and an agreed update calendar.
Track completeness, verification dates, duplicates and unresolved queries.
Resolve discrepancies with contributing organisations and retain dated snapshots and correction records.
Distinguish operational changes from late submissions and changes in reporting coverage.
Apply approved administrator and user permissions.
Protect sensitive operational data through appropriate access, aggregation and disclosure checks.
Follow approved sharing, retention, archiving and deletion rules.
Obtain clearance before external use and escalate suspected unauthorised access.
Provide onboarding, concise guidance and targeted support to member focal points.
Identify participation barriers and escalate persistent submission gaps to the Director.
Regional Analysis and Learning
Combine validated member data with credible secondary sources
on displacement, access, funding, food security, health and other agreed priorities to identify regional and cross-border implications.
Produce concise maps, briefs, charts and snapshots for the Director, Steering Committee and working groups.
Explain practical implications and document sources, dates, assumptions and limitations.
Distinguish physical presence from programme coverage, staff headcount, humanitarian needs and available response capacity.
Identify members relevant to preparedness or potential resource-sharing discussions and confirm actual capacity and willingness before making recommendations.
Support agreed surveys, joint analysis and learning with working groups and country NGO forums.
Minimise duplicate reporting and maintain a repository of approved products.
Provide evidence for advocacy and donor engagement under the Director’s guidance.
Submit products for validation and clearance before wider circulation.
Undertake other relevant tasks delegated by the line manager within the role’s scope.
Qualifications
Generic Professional Competencies
Relevant qualifications or equivalent to four (4) years of professional experience in Information Management, Data Analysis, GIS, Statistics or Computer Science.
Demonstrated experience independently managing datasets and dashboards and producing analysis that informs operational or strategic decisions.
Strong hands-on Power BI skills in data preparation, modelling, visualisation, refresh and access management.
Proficiency in Python and/or R for data processing, analysis and visualisation, including the ability to develop and maintain reproducible and documented code.
Advanced Excel skills and practical experience with structured data, online collection tools and data-quality workflows.
Ability to critically assess multiple sources, communicate uncertainty and write concise analysis for non-technical audiences.
Practical understanding of responsible data management, confidentiality and safe handling of sensitive operational information.
Strong member engagement, facilitation and follow-up skills, including the ability to explain technical issues clearly and work across organisations without supervisory authority.
Good written and spoken English.
How to apply
For more information and job application details, see; Norwegian Refugee Council Information Management and Analysis Officer Jobs in Kenya
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