Nomanin Regional Partnership Manager - East Africa Jobs in Kenya
Nomanin Regional Partnership Manager - East Africa Jobs in Kenya
OverviewAt Nomanini, we believe that the people who work with us and for us are our most important resource.
To this end, Nomanini is looking for an experienced and motivated individual to fill the role of Regional Partnership Manager, East Africa.
This role features a dual responsibility of relationship management and new business development for the East African region.
This role is an opportunity to have a massive positive impact on many tens of thousands of lives.
We are looking for someone who finds motivation in the work we do and is willing to work with us to deliver services in this underserved space.
Requirements
At least 5-years sectoral experience in FMCG, Financial Services and/or Fintech
Proven prior work experience in relationship management and new business development
Exceptional planner and strategist yet with a strong bias towards action
Strong tolerance for uncertainty and dealing with customers where Nomanini is a junior party in the partnership
Tenacity to navigate “big corporate” intricacies with our partners
Analytical self-starter with an eye for detail
Flexible-minded, recognising that the split between Relationship Management and New Business Development responsibilities will be dynamic at all times
Entrepreneurial in nature and acts as an owner at all times
Based in one of the countries in the region
Able to travel fairly extensively in the region
Ability to deliver success while working remotely and autonomously
Strong communication skills, negotiation, presentation and organisational skills
Budget development and management experience
Can work collaboratively with a distributed team and also closely with colleagues from within customer organisation
Responsibilities
Relationship Management
Establish and sustain solid relationships with key people at the existing customers
Champion the customer agenda in the business while balancing that with Nomanini’s objectives for customer
Understand the customers’ businesses intimately so as to proactively recommend new solutions/ products that can grow the customer’s business
Develop annual revenue forecasts in conjunction with the customer
Regularly track the customer’s performance against the annual plan and collaborate with the customer on ways to achieve or outperform the annual targets
Identify new product development opportunities and liaise with Product to validate the opportunity
Identify new feature requirements and facilitate the development thereof with Product and/or Engineering, as the case might be
Liaise with Support for trends on the most common complaints by customer and investigate possible solutions
Benchmark customers performance against comparable customers in the region and facilitate the sharing of good practices between non-competing customers or customers of the same group
Utilise the company’s CRM tools to ensure that your engagements with each of your customers are recorded and visible to the team.
Liaise with and collaborate with fellow
Partnership Managers from other regions to share best practices and for knowledge sharing
Align with the implementation team to ensure that you are close to all projects being implemented in your region
New Business Development
Identify new business development opportunities in the region
Utilising marketing materials and processes developed from the centre, approach and close deals with potential customers
Drive sustainable financial growth by growing the regional customer and revenue base and developing new strategic relationships with relevant partnerships
Provide market intelligence and customer insights to the Project team in order to improve the products by translating the experience/ wishes of customers into implementable requirements
Utilise the company’s Business Development tools to ensure that your Business Development activities are are recorded and visible to the team
Stay on top of all developments in the Product space in order to ensure that your understanding of the products is always up to date and superior
How to Apply
For more information and job application details, see; Nomanin Regional Partnership Manager - East Africa Jobs in Kenya
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