Nokia Central SME CS Core Engineer Jobs in Kenya

Nokia Central SME CS Core Engineer Jobs in Kenya

Assignment
  • Ensures the management and supervision of managed and/or outsourced network infrastructure
    elements or systems.

    Main Activities
  • Ensures the network performance analysis are carried out and initiates the resolutions of the
    analysis.
  • Proactively detects and resolve network faults and incidents, informs Service Desk or
    customers, using processes and platforms to deliver 24x7x365 monitoring of the infrastructure.
  • Coordinates field operation activities to deliver corrective equipment, network and site
    maintenance
    - Continuously ensures that best practices are applied and learnings from previous issues in
    performance are capitalized and shared with peers; is also responsible for ensuring that relevant
    decisions and actions are taken.
  • Is the key contact for customer in its network management ; is responsible for creating,
    maintaining and improving the relationship with the customer on a day-to-day basis : operations
    review, escalation (if necessary), reporting

    Working Mode
  • On a daily contact with the customer
  • Works closely with the PM to follow the services to deliver
  • Collaborates with Sales team in case of new services proposal

    Competencies
  • Communication
  • Consulting & Customer Business
  • Support
  • Network Operations
  • Financial Management
  • Partner & Customer Relationship Mngt
  • Architecture & Solution Building

    Skills
  • Strategy analysis
  • Business Model & Planning
  • Business case development
  • Market analysis
  • Bench-marking & Best Practice identification
  • Service Provider Marketing, offer management
    & pricing

    How to Apply
  • Interested and qualified candidates should apply online by 17th August 2019
  • For more information and job application details, see; Nokia Central SME CS Core Engineer Jobs in Kenya

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