Nimble Group Outbound Collections Agent Jobs in South Africa
Nimble Group Outbound Collections Agent Jobs in South Africa
Key Performance areasEnsure that allocated collection target/s are achieved
Ensure that allocated productivity target/s are achieved
Use effective communication and negotiation to ensure successful commitments to pay (Promises to Pay)
Follow-up daily on progress of the PTP's and the respective statuses to optimise collections
Ensure full understanding of product/s working on
Understands, interprets and applies laws, rules, regulations, policies and/or procedures to collections process
Adhere to / utilize the collections call script/s
Ensure that all debtors information held on record is up to date and accurate Ensure that the accounts are properly maintained at all time on the collections system
Deals with people and/or debtors in a manner which shows empathy, tact, and professionalism
Requirements
A minimum of 6 months working experience within an outbound debt collections environment / outbound sales environment / outbound customer service environment - with proven evidence of past performance
Criminal clear
Strong communication skills
Computer literate
Understanding / working knowledge of a collections system is advantageous
Skills
Target driven
High level of integrity
Strong work ethic
Self-motivated
Able to work under pressure
Reliable
Time management
Able to work in a team
Remuneration Structure
Basic Salary PLUS Uncapped Commission
Funeral Cover (at the full cost of the employer)
Life Cover (at the full cost of the employer)
Disability Cover (at the full cost of the employer)
Medical Cover (at the full cost of the employer, after successful completion of probation period)
How to Apply
Interested and qualified candidates should apply online by 28th September 2019
For more information and job application details, see; Nimble Group Outbound Collections Agent Jobs in South Africa
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