Ngong Veg Limited Quality Assurance Manager Jobs in Kenya

Ngong Veg Limited Quality Assurance Manager Jobs in Kenya


Position Summary

  • The incumbent’s role under the general guidance of technical manager and within the limits of the established Farm policies, procedures & regulations, shall ensure products produced meets the necessary quality, processes by monitoring and implementing. .

    Roles and Responsibilities

    • Ensure product produced at the pack house is of the quality to meet customer requirements whilst ensuring the factory operation remains efficient and cost effective.

    • Audit and review quality records ensuring they are maintained in accordance with company procedures and escalating any problems or inconsistencies found.

    • Investigate and report on customer complaints to client’s notifications/rejections, where appropriate, make recommendations of action to prevent a reoccurrence of the problem.

    • Maintain summaries of customer complaints and trending on the same monitor the sequence for presentation in weekly production meeting.

    • Coordinate and arrange for the packing of shelf life products and ensure QCs keep unto date records.

    • Provide support to the Technical manager. I.e. assist in coordination of successful audits (BRC, Global Nurture, Waitrose, select farm, TFS etc., done throughout the year.

    • Ensure all staff are trained in order to perform jobs adequately and specifically to ensure quality products are delivered with a minimum of wastage and optimization of stock control.

    • Supervises, and coordinates activities of workers engaged in in-load and inspection of incoming materials, in process, and finished products to ensure adherence to company quality standards and customer specifications

    • Trains workers on the inspection procedure for each new product and maximum and minimum acceptable dimensions.

    • Repeats inspection procedure until product meets quality standards and specifications are attained.

    • Ensure Quality and Rejection reports are send through to farm and field Management.

    • Ensure accurate temperature reports are taken and sent to respective persons. Produce arrival, Packhouse and Finished product temperatures whilst escalating temperatures above limits.

    • Supervise, plan and coordinate daily duties to the quality controllers.

    • Maintain up to date forms and records, updating on annual basis as well as ensuring the correct version is in use.

    • Ensure customer specs are available all the timespans communicated to the QCs.

    • Act as the link between the management and the quality assurance team.

    • Reduction of raw material wastage at pack house to reasonable levels.

    • Provide cover in absence of technical manager.

    • Promote and maintain ethical and professional standards in line with company staff regulations, ETI and other codes of conducts to enhance worker welfare.

    • Health and Safety – Ensure all duties are performed safely and responsibly in consideration
    to Environmental, Health and Safety Company policies

    • Any other duty as may be assigned to you by the management from time to time.

    Key Performance Indicators

    • Production of properly completed, clear & legible records.

    • Proper allocation of duties.

    • Compliance to policies, procedures & regulations pertaining to Quality assurance.

    • Efficient filing & retrieval of all records.

    • Effective communication & good interrelationships between fellow operatives and supervisors.

    • Timely & efficient response to all out of tolerances as pertaining to Quality assurance.

    • Minimise number of customer quality complaints.

    • Reduction of raw material wastage at the pack house to reasonable levels.

    Qualifications

  • The following qualifications, knowledge and experience are required of an employee in this role.

    Essential

    • A degree holder in food science/horticulture
    .
    • Professional training in Food production and HACCP.

    • Food safety and hygiene training.

    • 5-8 Years relevant experience
    Desired

    • Team player with excellent, proven interpersonal, verbal and written communications skills.

    • Effective problem-solving and negotiation skills.

    • Excellent analytical, planning, management and reporting skills.

    • Ability to work under pressure to meet deadlines and handle challenges

    Core Competencies

  • The following Core competencies are the skills, knowledge and behaviours expected of an employee in this role.

  • Communication Skills: Communicates clearly and professionally in written and oral forms to both internal and external clients.

  • Initiative and Confidence: Generates and acts on new ideas that add value to the business. Looks at different ways to solve problems and address difficulties.

  • Achievement Drive: Sets goals and strives to achieve them with enthusiasm and determination.

  • Business Acumen: Has a good understanding of the business environment and the impact their behaviour has on the reputation of the company.

  • Respect: Treats colleagues and customers in a manner which demonstrates integrity, honesty and fairness.

    Leadership & people management

  • Lead but empower; lead by example; set clear expectations and provide feedback and guidance; hold people accountable. discipline staff as required in accordance with the company policies and the employment laws of Kenya 2007

    How to Apply

  • Interested and qualified candidates should forward their CV to: paul@ngongvegltd.co.ke using the position as subject of email.

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