Nft Consult Customer Service Executive Jobs in Kenya

Nft Consult Customer Service Executive Jobs in Kenya


  • Our client is an established freight forwarding company in Kenya.

  • They seek to hire a vibrant and efficient Customer Service Executive who who will be tasked with handling client inquiries and the end to end process of clearing & forwarding in Mombasa.

    Job Responsibilities

  • Carry out all administrative tasks such as data input, processing information, imports and Exports declaration/ customs documentation declaration, completing paperwork and filing documents.

  • Handle operations of all carriers i.e. Sea, Air, Land for both Imports and Exports.

  • Manage Reception area –ensure cleanliness, answer phones and greet visitors.

  • Prepare Progress report.

  • Liase with Transporters.

  • Communicate effectively with customers in a professional and friendly manner.

  • Order and ensure effective delivery of goods to customers.

  • Resolve any sales related issues with customers/agents.

  • Correspond with shipping companies and Freight Forwarders regarding shipments.

  • Assist in tracking shipments and providing alternative information.

    Qualifications

  • Diploma or degree in clearing & forwarding or any related field.

  • At least 5 years’ experience in clearing and forwarding firm.

  • Be 30 years and above.

  • Be Computer literate.

  • Be conversant & experienced in export declaration/ import declaration.

  • Excellent problem solving & interpersonal skills.

  • Excellent communication skills, both oral and written.

  • Presentable, proactive and an outgoing personality.

  • Administrative writing and reporting skills.

  • Ability to multi-task and get things done to completion.

  • A team player with a positive attitude, proactive and attention to detail.

  • Results oriented, hardworking and creative.

  • Ladies are encouraged to apply.

    How to Apply

  • For more information and job application details, see; Nft Consult Customer Service Executive Jobs in Kenya


    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.