New Hotel - Receptionist Jobs in Nairobi - Kenya
New Hotel - Receptionist Jobs in Nairobi - KenyaDuties and responsibilitiesTo ensure knowledge of special promotions offered by the hotel and to passing this information on to the guest whenever the possibility arises.
Promoting the other departments within the hotel at every given opportunity in order to maximize hotel sales.
Ensuring that all reservations have the correct deposit taken.
Ensuring that all confirmations are sent out by the end of the shift.
Being aware of the hotel availability and that every opportunity to maximize room sales is taken.
Offering assistance to other departments, including Bar, Restaurant, Spa and Housekeeping as necessary
Awareness of all written and spoken requests and to carry out these requests in a courteous and helpful manner.
Ensuring that all charges are correctly posted to the guests’ bills following the standard procedures.
To deal with cash, cheque and credit transactions and to ensure that any discrepancies are reported immediately.
To ensure that all messages received for guests are passed on accurately and as quickly as possible.
Supervise all other Receptionists’ duties.
Ensuring the security of guests’ property, and lost property following security procedures.
Key Skills and Qualifications
Degree/diploma in Administration or office management
3 years’ experience in a similar role
MS Office Computer Skills
Work planning and organization skills
Excellent customer service skills
Attention to detail
Excellent communication and interpersonal skills
How to apply
Interested candidates should apply online by 31st January, 2018
For more information and job application details, see; New Hotel - Receptionist Jobs in Nairobi - Kenya - Apply by 31st January, 2019.
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