New Hotel - Food & Beverage Services Supervisor Jobs in Nairobi - Kenya

New Hotel - Food & Beverage Services Supervisor Jobs in Nairobi - Kenya


Key Responsibilities

  • Manage and oversee the efficient operation of shifts in the restaurant and the bar.
  • Ensure that the hotel operates efficiently and profitably while maintaining its reputation and character.
  • Ensure high standard of service and cleanliness in the restaurant, bar, conference rooms and kitchen are maintained
  • Coordinates a variety of activities within the restaurant and bar operations.
  • Takes responsibility for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety.
  • Efficiently administer and action the daily customer report lists, staff rotas and other paper work that is required to ensure accurate reports are accessible.
  • Actively be involved in restaurant staff related issues and handle them in a professional manner.
    Prepare reports at the end of the shift/week, including staff control, food control and sales control and analysis.
  • Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry.
  • Coordinate the entire operation of the restaurant during scheduled shifts.
  • Manage staff and provide them with feedback.
  • Ensure that all guests are welcomed at the door and seated quickly in a courteous,
    polite and helpful manner
  • Respond to customer complaints in the absence of the F&B Manager.
  • Meet and greet customers, organize table reservations and advise customers on menu and drinks choice.
  • Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables and splitting tables.
  • Supervise bar stock levels.


    Qualifications

  • Ability to perform training and coaching of restaurant staff on regular basis
  • Great communication skills – Ability to deal with customer complaints
  • Ability to create a team spirit among his colleagues
  • Computer literacy
  • Good presentation skills
  • Attention to details

  • For more information and job application details, see; New Hotel - Food & Beverage Services Supervisor Jobs in Nairobi - Kenya - Apply by 31st January, 2019.

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