Nedbank Behavioural Research Analyst Jobs in South Africa

Nedbank Behavioural Research Analyst Jobs in South Africa

Job Purpose

  • Support the Behavioural Economics unit within Nedbank Retail and Business Banking to apply behavioural science to the design and execution of better money management solutions for clients across the bank. The behavioural research analyst will be responsible for undertaking research, designing behavioural interventions, and undertaking business experiments to measure the impact of proposed solutions on client behaviours.

    Job Responsibilities

  • Conduct literature reviews on existing behavioural science evidence on financial decision making and related behavioural interventions.

  • In consultation with business units design, test and measure behavioural interventions//Nudges

  • Effectively package and communicate the findings of primary and secondary research to business units

  • Provide training to business units on behavioural insights relevant to their business units

  • Support the effective knowledge management and curation of primary and secondary research through an online library and internal newsletter

  • Meet internal and external client needs by delivering quality and original research

  • Establish relationships with clients through constant engagement.

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).

  • Mitigate risk by managing research databases and meeting compliance and regulatory requirements through consultation with Compliance Division.

  • Assist in positioning the BE Unit as valued business partner through proactive engagement and networking with internal and external stakeholders.

  • Build and manage vendor relationships through engagement regarding business needs.

  • Monitor performance by aligning own contribution to delivery of departmental plan against expected outcomes.

  • Utilise resources by prioritising available resources versus stakeholder and regulatory requirements while being cognisant of cost.

  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

  • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned. Identify training courses and career progression for self through input and feedback from management.

  • Ensure all personal development
    plan activities are completed within specified timeframe.

  • Resolve work obstacles by managing on a case-by-case basis and early escalation where required.

    Essential Qualification

  • Grade 12 / Matric / National Senior Certificate

  • Relevant B Degree with Behavioural Economics / Research as a Major

    Minimum Experience Level

  • 3 - 5 Years research experience in a financial institution.

  • Ability to product quality work under pressurised circumstances

  • Available when required to work additional to deliver client work and business deliverables

    Type of Exposure

  • Conducting root cause analysis

  • Analysing situations or data that require an in depth evaluation of multiple factors

  • Developing ways to minimize risks

  • Drafting reports

  • Managing conflict situations

  • Influencing stakeholders to obtain buy-in for concepts and ideas

  • Sharing information in different ways to increase stakeholders understanding.

  • Brainstorming ways of improving a product or situation.

  • Challenging the status quo with a view to improving the environment or people's understanding.

  • Communicating standards to others.

  • Comparing two or more sets of information.

  • Conducting a needs analysis.

  • Writing business proposals.

    Technical / Professional Knowledge

  • Banking procedures.

  • Business principles.

  • Business terms and definitions.

  • Business writing.

  • Communication Strategies.

  • Data analysis.

  • Industry trends.

  • Microsoft Office.

  • Principles of financial management.

  • Principles of project management.

  • Relevant software and systems knowledge.

  • Research methodology.

  • Decision-making process.

  • Cluster Specific Operational Knowledge.

  • Business Acumen.

  • Governance, risk and controls.

  • Regulatory knowledge.

  • Banking knowledge.

    How to Apply

  • For more information and job application details, see; Nedbank Behavioural Research Analyst Jobs in South Africa

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