Nedbank Automation Solution Manager Jobs in South Africa
Nedbank Automation Solution Manager Jobs in South Africa
Job PurposeTo manage the deliverables and development of software and/or maintenance team(s) to deliver on day to day tasks to address client requirements in line with Nedbank Business and Information Technology strategy.
Job Responsibilities
Meet financial targets driving cost savings in daily operations of team and monitoring operational team costs. Drive delivery on agreed quality standards and turnaround times by monitoring deliverables
Ensure projects are delivered cost effectively monitoring the actuals versus budget and raising deviations
Drive productivity improvement in meaningful business MIS through monitoring and ensuring work tasks monitoring mechanism and measures are in place and tracked
Ensure client needs are met driving the delivery of agreed Service level agreement, Operation level agreement or delivery agreements with clients and obtaining stakeholder approval on any changes.
Build and maintain client relationship providing professional advise aligned to the business requirements of clients and conducting effective e change management
Establish trusting relationships with clients through providing business relevant advise and consulting, engage with vendors driving optimal vendor delivery
Ensure deviations are managed timeously and delivery meets customer expectations though management of personal projects
Keep stakeholders informed ensuring that they are aware of impact and risk analysis results
Operationalise agreed professional frameworks, methods, technologies, models within agreed parameters
Consult and advise on decisions and solutions related to profession recommending solutions that are to be supported by viable return on investment and within mandate
Ensure alignment to compliance requirement driving and monitoring compliance targets and implement mitigation plans, make quality decisions by through the monitor and identification of operational risks and raise corrective action
Ensure team efficiency driving productivity and efficiency in delivery for self and team, ensure team projects are delivered on time monitoring and reporting on the team projects delivery
Enable project governance and compliance monitoring progress and deviations and presenting information at relevant forums
Accurately translate business requirements into project schedules and alignment to requirements as per the project
Satisfactory post implementation review by conducting regular project contact sessions, mitigate project risks by identifying and raising risks to at
appropriate forums
Provide advise on the technical readiness, risk and impact of proposed implementation to production and participate in implementation forums
Ensure smooth change management completing the required change management document's timeously and change migration through all relevant environments before implementation into production
Create technical specifications across projects through Interpretation of the business requirements, and provide advice on the technical design relevant to their product area
Provide advise through the review of technical design of team members within their product area and across impacted areas
Ensure work are delivered and coordinate coding work tasks according to technical specifications, supervise and Monitor task delivery against project requirements and plan and escalate non delivery
Ensure fault free production implementation of end to end testing through to sign off though the review and sign off all test packs plans and all testing related artefacts and integrated test plans
Provide 1st and 2nd level problem solving into production support
Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required
Minimum Experience Level
4 years in related functional teams and 1-2 years in supervisory/informal leadership roles (Mentoring) 5-6 years IT related experience
Qualifications
Advanced Diplomas/National 1st Degrees
Matric / Grade 12 / National Senior Certificate
Foundation Management Programme
Type of Exposure
Supported Transformation, Change and continued Improvement
Provided Client Service
Achieved Client and Relationship Results
Built a high performance culture
Customer Engagement Manager
Technical / Professional Knowledge
Budgeting
Business administration and management
Change management
Client service management
Diversity management
Employee training/development
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Business writing skills
Management information and reporting principles, tools and mechanisms
General Communication Skills
Estimations
Organisational structure
People practices
Asset health management discipline
Behavioural Competencies
Earning Trust
Coaching
Customer Focus
Guiding Team Success
Driving for Results
Planning and Organizing
How to Apply
For more information and job application details, see; Nedbank Automation Solution Manager Jobs in South Africa
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