Nedbank Administrator RBB OPS: Nedfleet Jobs in South Africa

Nedbank Administrator RBB OPS: Nedfleet Jobs in South Africa

Job Purpose

  • Responsible for authorisation of repairs and maintenance on client vehicles. Negotiate with merchants and manufacturers to obtain optimum benefits/discounts in terms of repair costs. Control maintenance spend per vehicle. Conform to laid down policy and procedures

    Job Responsibilities

  • Verify vehicle make and model and check if vehicle is still under warranty to determine aspects to be authorised.

  • Check history of vehicles to determine repetition of repairs and ensure that no repeat repairs is undertaken and costs contained.

  • Collate and analyse quotations and make recommendations. Ensure all quotes are in line with national norms and benchmark prices.

  • Operate within approved operational mandates and parameters.

  • Liase with manufacturers to assist in policy and goodwill claims

  • Negotiate on behalf of the client, competitive maintenance and repair prices.

  • Respond to telephone queries within the agreed service level agreements in a professional manner.

  • Fax authorisation confirmation to merchants when required.

  • Highlight excessive expenses on maintenance and repairs on vehicles to the helpdesk manager.

  • Resolve all Helpdesk queries i.e. merchant queries, card queries and report queries. This includes the actioning of e-mails. Refer vehicles and merchants not on the system to the helpdesk manager.

  • Issue card authorisations for damaged cards.

  • The helpdesk is a 24-hour service, which operates 7 days a week. Shifts or being on call will be necessary on an alternate basis


  • Diesil / Petrol Mechanic Diploma

    Minimum Experience Level

  • 3 - 5 years senior admin level in financial services industry

    Behavioural Competencies

  • Adaptability

  • Communication

  • Collaborating.

  • Customer Focus.

  • Decision Making.

  • Managing Work.

    Technical / Professional Knowledge

  • Administrative procedures and systems.

  • Banking procedures.

  • Business terms and definitions.

  • Business writing.

  • Cluster specific operations.

  • Data analysis.

  • Governance, Risk and Controls.

  • Relevant regulatory knowledge.

  • Relevant software and systems knowledge.

    Type of Exposure

  • Working independently or with a group to identify alternative solutions to a problem.

  • Completing various administrative duties (e.g.; answering phones; making copies; filing).

  • Sharing information in different ways to increase stakeholders understanding.

  • Tracking cost against a budget.

  • Capturing data.

  • Checking accuracy of reports and records.

  • Drafting reports.

  • Building and maintaining effective relationships with internal and external stakeholders.

  • Working with spread sheets.

    How to Apply

  • For more information and job application details, see; Nedbank Administrator RBB OPS: Nedfleet Jobs in South Africa

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