Ndonyo Healthcare Receptionist Jobs in Kenya

Ndonyo Healthcare Receptionist Jobs in Kenya

  • Ndonyo Healthcare is a private hospital based in Naivasha town.

  • We currently have branches at Gilgil and off Moi Southlake Naivasha.

  • We are looking forward to fill the following positions with qualified and suitable individual willing to join us.


    General Description:

  • Reporting to the Administrator, the successful candidate will help in running the day to day operations of the reception department. We are looking for a person who understands the value of compassionate service.

    Duties and Responsibilities shall include but not limited to:

  • Enhance the hospital’s reputation by providing excellent customer service.

  • Deal with all general enquiries promptly by explaining procedures and make prior follow-up on patient’s appointments

  • Ensure you have a positive attitude by being polite and helpful at all times when handling customers.

  • Receiving calls promptly and making telephone calls as required

  • Advice customers on relevant charges for medical services.

  • Ensure accurate patient information is captured in the Hospital Management Information System

  • Maintain safety and health standards by complying with procedures rules and regulations.

  • Embrace confidentiality in relation to patient information

  • Provide patients with support and guidance as needed.

    Job Requirements

  • Diploma/certificate in front office operations/ customer care/ public relations

  • Excellent communication and problem-solving skills

  • Ability to work under
    minimum supervision.

  • Ability to plan and deliver care in an effective and resourceful manner.

  • Computer literate/ knowledge in secretarial

  • Previous experience in a hospitality industry will be an added advantage

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience; please send your Cover Letter and CV only to

  • recruitment@nhcmaisha.co.ke quoting the job title on the email Subject.


  • Courier and hand delivered applications can be dropped at NHC Maisha – Naivasha (along Moi Avenue, next to co-operative bank Naivasha town).


  • We do not charge any fee for receiving your CV or for interviewing.

  • Only candidates short-listed for interview will be contacted.

  • Indicate your salary expectation in your application.

  • Applications to reach us before close of business 2nd November, 2020.

  • “NHC Maisha is an equal opportunity employer”

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