NCHE - ICT Department - Higher Education Officer/ICT Officer Jobs in Uganda

NCHE - ICT Department - Higher Education Officer/ICT Officer Jobs in Uganda

Duties and responsibilities

Reports to the Senior Higher Education Officer, ICT,

Ensuring performance, reliability, and transparency of all aspects of infrastructure elements. Server, storage, security and monitoring hardware, software and services ensuring they are optimized for availability, stability, integrity, performance and scalability at NCHE;

Forecasting demand for storage, computing and infrastructure capacity and takes appropriate action before capacity limits are reached

Troubleshooting Infrastructure and application issues.

Testing and maintaining data back-up protocols to ensure availability.

Measuring and optimizing application and infrastructure performance, and to initiate and lead recovery actions after system failures.

Maintaining Infrastructure equipment inventory and manage hardware life-cycle.

Preparing procedures, for the purpose of documenting activities, providing written reference, and/or conveying information.

Initiating all change request on system and network with necessary approvals. Also Perform change management risk reviews and post implementation reviews for all change requests.

Proactively monitoring utilization of network and communication services to ensure compliance of all users and services, and providing periodic (daily, weekly, monthly, quarterly) MIS reports to the Senior ICT officer

Person Specifications

Must hold a Master’s degree in an ICT related field from a

recognized University/Institution

Possession of a Bachelor’s degree in Computer Science, Information Technology, Information Systems, Computer or Software Engineering from a recognized University/Institution

At least 3 years of experience in ICT related work.

ICT certifications such as Cisco Certified Entry Network Technician (CCENT), Cisco Certified Network Associate Routing and Switching (CCNA R&S), Cisco Certified Network Professional (CCNP) are an added advantage that should be reflected in experience;

Expected Outputs

Work activity plans;

Monthly activity reports

Departmental evaluation reports showing targets achieved;

Documented Department devel¬opmental strategies;

Number of development Projects conducted;

Number of research ini¬tiatives carried out;

ICT policies

How to Apply

For more information and job application details, see; NCHE - ICT Department - Higher Education Officer/ICT Officer Jobs in Uganda


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