NCBA Group Manager, Trade Finance Jobs in Kenya

NCBA Group Manager, Trade Finance Jobs in Kenya

Ref Code: MTF2

Division/Department: Corporate Banking

Reports to: Trade Finance Sales Head

Unit: Transactional Banking

Positions: 1

Closing Date: 23rd September 2022

Job Purpose Statement

The Manager will provide support to the Senior Manager, Trade Finance Sales for trade finance products to Corporate Banking Customers, management of revenue and trade asset budgets.

Will develop and implement the unit’s strategies to increase trade finance income and business volumes through sales and marketing of Trade Finance Products.

Key Accountabilities (Duties and Responsibilities)

Financial

Drive the growth of Trade Finance income and
business volumes through marketing, selling of
trade finance products to identified customers.

Carry out product re-engineering and rollout
customized trade finance products to the
existing portfolio.

Agree on the Departments budgets in
conjunction with head of department and
ensure that processes are in place to monitor
performance against budget.

Maintenance of existing client base and
acquisition of new business from the market.

Ensure adherence to statutory and bank legal
requirements in relation to operations in Trade
Finance front office.

Liaise with internal business units (internal
customers) supported by service areas under my control to ensure that plans are developed
to support future requirements.

Support Relationship Managers to market
customized products introduced to grow incomes and business volumes.

Carry out market intelligence on trade products and pricing models on a regular basis to ensure that the bank remains competitive.

Prepare and deliver presentations to customers.

Internal Business Processes

Understand clients’ businesses and anticipate
their requirements through consultative cross
selling.

To match clients’ needs with product
capabilities through presentation of tailored
proposals in order to maximize revenue and
profitability.

Be a crucial part of the solution implementation and follow up team to ensure client
inconvenience is minimized.

Provide advisory and guidance services to the
relationship managers, operations staff, credit
risk teams and branch network in relation to
trade finance related products and transactions.

Co-ordination of utilization reports for Structured Trade Finance facilities between the back office and credit risk for purposes of monitoring.

Co-ordination of audit activities for the
department when due.

Ensure effective escalation and resolution of
operational issues covering areas under direct
control.

Customer

Assist customers resolve problems where the
cause appears to be within own area of responsibility.

Initiate actions to overcome problems identified in meeting the service levels.

Ensure agreed SLAs with the department are
adhered to by all parties.

Learning and Growth

Product training to Bank staff across the bank.

Develop and agree on an annual basis,
individual and team performance objectives,
standards and

targets.

Review regularly performance against agreed
objectives.

Identify development and training needs and
develop plans to satisfy areas identified.

Job Dimensions

Reporting Relationships

Direct Reports: None

Indirect Reports: CB RMs & Branch Teams

Stakeholder Management

Internal

External

Decision Making Authority /Mandates/Constraints

No Budgetary control

NCBA Values

Driven - We are passionate, make bold decisions and learn from our failures.

We seek new challenges and appreciate different views constantly raising the bar.

We explore our full potential.

Open - Our interactions are candid, honest and transparent.

We listen to each other and our clients.

We are inclusive and always respect each other.

Responsive – We put our customer’s interests at the heart of all that we do.

We are proactive, act quickly and resolutely to deliver results.

We keep it simple and seek new ways to improve.

Trusted - As a trusted partner we do what is morally, right always.

We keep our word.

We are accountable and believe in each other.

Job Specifications

Academic

A Bachelors’ degree in Business Management with a bias in Commerce, Accounting, Economics or Finance

Professional

Professional Banking Qualification (ACIB) not necessary but can be an added advantage

Desired Work Experience

At least 3 years work experience in Banking

Experience in customer service and Trade products

General Branch Banking Operations

Experience in relationship management and service delivery

Job Competencies

Technical Competencies

Good knowledge of Trade Finance and International Banking operations.

Good understanding of the CBK and Banking Acts and their implications on the organization.

General awareness of the banks products and services.

General awareness of the banks procedures and the requirements of the Trade operation manual.

A detailed knowledge of the market segments targeted.

Behavioural Competencies

Good interpersonal and networking skills.

Excellent verbal and written communication and presentation skills.

Have personal ethics and demonstrating integrity in work and business contacts.

Intelligent and highly analytical.

Goal driven and results oriented.

This JD is signed-off with reference having been made to the organization’s core values and aligned

How to Apply

For more information and job application details, see: NCBA Group Manager, Trade Finance Jobs in Kenya

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