NCBA Group Manager, Trade Finance Jobs in Kenya

NCBA Group Manager, Trade Finance Jobs in Kenya

Ref Code: MTF2

Division/Department: Corporate Banking

Reports to: Trade Finance Sales Head

Unit: Transactional Banking

Positions: 1

Closing Date: 23rd September 2022

Job Purpose Statement

The Manager will provide support to the Senior Manager, Trade Finance Sales for trade finance products to Corporate Banking Customers, management of revenue and trade asset budgets.

Will develop and implement the unit’s strategies to increase trade finance income and business volumes through sales and marketing of Trade Finance Products.

Key Accountabilities (Duties and Responsibilities)


  • Drive the growth of Trade Finance income and
    business volumes through marketing, selling of
    trade finance products to identified customers.

  • Carry out product re-engineering and rollout
    customized trade finance products to the
    existing portfolio.
  • Agree on the Departments budgets in
    conjunction with head of department and
    ensure that processes are in place to monitor
    performance against budget.

  • Maintenance of existing client base and
    acquisition of new business from the market.

  • Ensure adherence to statutory and bank legal
    requirements in relation to operations in Trade
    Finance front office.

  • Liaise with internal business units (internal
    customers) supported by service areas under my control to ensure that plans are developed
    to support future requirements.

  • Support Relationship Managers to market
    customized products introduced to grow incomes and business volumes.

  • Carry out market intelligence on trade products and pricing models on a regular basis to ensure that the bank remains competitive.

  • Prepare and deliver presentations to customers.

    Internal Business Processes

  • Understand clients’ businesses and anticipate
    their requirements through consultative cross

    To match clients’ needs with product
    capabilities through presentation of tailored
    proposals in order to maximize revenue and

  • Be a crucial part of the solution implementation and follow up team to ensure client
    inconvenience is minimized.

  • Provide advisory and guidance services to the
    relationship managers, operations staff, credit
    risk teams and branch network in relation to
    trade finance related products and transactions.

  • Co-ordination of utilization reports for Structured Trade Finance facilities between the back office and credit risk for purposes of monitoring.

  • Co-ordination of audit activities for the
    department when due.

  • Ensure effective escalation and resolution of
    operational issues covering areas under direct


  • Assist customers resolve problems where the
    cause appears to be within own area of responsibility.

  • Initiate actions to overcome problems identified in meeting the service levels.

  • Ensure agreed SLAs with the department are
    adhered to by all parties.

    Learning and Growth

  • Product training to Bank staff across the bank.

  • Develop and agree on an annual basis,
    individual and team performance objectives,
    standards and

  • Review regularly performance against agreed

  • Identify development and training needs and
    develop plans to satisfy areas identified.

    Job Dimensions

    Reporting Relationships

    Direct Reports: None

    Indirect Reports: CB RMs & Branch Teams

    Stakeholder Management



    Decision Making Authority /Mandates/Constraints

    No Budgetary control

    NCBA Values

  • Driven - We are passionate, make bold decisions and learn from our failures.

    We seek new challenges and appreciate different views constantly raising the bar.

    We explore our full potential.

  • Open - Our interactions are candid, honest and transparent.

    We listen to each other and our clients.

    We are inclusive and always respect each other.

  • Responsive – We put our customer’s interests at the heart of all that we do.

    We are proactive, act quickly and resolutely to deliver results.

    We keep it simple and seek new ways to improve.

  • Trusted - As a trusted partner we do what is morally, right always.

    We keep our word.

    We are accountable and believe in each other.

    Job Specifications


  • A Bachelors’ degree in Business Management with a bias in Commerce, Accounting, Economics or Finance


  • Professional Banking Qualification (ACIB) not necessary but can be an added advantage

    Desired Work Experience

  • At least 3 years work experience in Banking

  • Experience in customer service and Trade products

  • General Branch Banking Operations

  • Experience in relationship management and service delivery

    Job Competencies

    Technical Competencies

  • Good knowledge of Trade Finance and International Banking operations.

  • Good understanding of the CBK and Banking Acts and their implications on the organization.

  • General awareness of the banks products and services.

  • General awareness of the banks procedures and the requirements of the Trade operation manual.

  • A detailed knowledge of the market segments targeted.

    Behavioural Competencies

  • Good interpersonal and networking skills.

  • Excellent verbal and written communication and presentation skills.

  • Have personal ethics and demonstrating integrity in work and business contacts.

  • Intelligent and highly analytical.

  • Goal driven and results oriented.

    This JD is signed-off with reference having been made to the organization’s core values and aligned

    How to Apply

    For more information and job application details, see: NCBA Group Manager, Trade Finance Jobs in Kenya

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