NCBA Group Manager Physical Security Jobs in Kenya
NCBA Group Manager Physical Security Jobs in Kenya; The Manager, Physical Security provides strategic leadership and operational oversight of the Bank’s physical security framework, ensuring safety of people, assets, and operations across all locations.
The role designs and maintains an integrated security environment, overseeing guarding operations, control room activities, and security systems, while coordinating incident response, investigations, and business continuity measures.
The role ensures a secure, compliant, and resilient operating environment through effective risk management, vendor oversight, and continuous improvement of security controls.
Key Accountabilities (Duties and Responsibilities)
Key Responsibilities & Percentage Time Spent
Lead physical security & crisis management – 25%.
Oversee security control room operations – 20%.
Manage outsourced security services & vendors – 20%.
Drive security intelligence & reporting – 15%.
Strengthen governance, training & stakeholder engagement – 10%.
Manage security budget & financial performance – 10%.
Main Activities
Develop and implement proactive physical security risk management framework.
Lead emergency response coordination for incidents, crises, and high‑risk events.
Oversee guarding operations including deployment, training, and performance management of over 300 guards.
Manage integrated security systems (CCTV, alarms, access control) ensuring reliability and compliance.
Provide leadership of the 24/7 security control room and ensure incident resolution within SLAs.
Establish escalation protocols and coordinate with law enforcement and emergency services.
Manage outsourced security vendors ensuring contract compliance, SLA adherence, and cost effectiveness.
Participate in vendor selection, negotiations, and performance reviews.
Lead investigations into fraud, theft, asset loss, and policy breaches.
Develop and maintain security reports, dashboards, and risk indicators (KRIs, RCSA).
Deliver security awareness training and act as SME on security matters.
Drive continuous improvement through incident reviews and audits.
Develop
and manage security budgets (CAPEX & OPEX) and identify cost optimization opportunities.
Key Result Areas
People
Team leadership and staff development.
Employee engagement and retention.
Guard force effectiveness and readiness.
Customer Focus
Safety and security of staff and customers.
Service levels in incident response and crisis management.
Business Systems & Infrastructure
Reliability and uptime of security systems.
Compliance with policies, audit requirements, and regulations.
Effectiveness of control room operations and incident management.
Implementation of security projects and technology upgrades.
Financial
Security cost optimization and budget adherence.
Reduction in security‑related losses.
Efficient vendor cost management.
Job Specifications
Academic Qualifications
Bachelor’s Degree in Security Management, Criminology, Business, or related field.
Master’s Degree in Security Management preferred.
Certifications (CPP, PSP, ISO 27001) advantageous.
Professional Experience
Minimum 5 years in security, with at least 2 years in leadership.
Corporate security or financial institutions experience.
Background in disciplined forces advantageous.
How to apply
For more information and job application details, see; NCBA Group Manager Physical Security Jobs in Kenya
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