NCBA Group Integrations Support Specialist Jobs in Kenya

NCBA Group Integrations Support Specialist Jobs in Kenya

Job Purpose Statement

This is an ICT specialist role whose purpose is to provide effective and efficient support, development and system administration to the bank’s integration and middleware landscape
including Channel Manager, ICON and their suite of products and other integration and middleware services deployed within the bank.

Key Accountabilities (Duties and Responsibilities)

Application Development

  • Provide Second and third Level technical & application

  • Support for the banks integrations and middleware
    including Channel Manager and related integration
    systems and supporting environments

  • Facilitate integrations and middleware performance tuning, application upgrades, documentation of procedures and overall system optimization to ensure excellent user experience and customer service

    Incident / Problem Management

  • Resolve any incidents causing interruption of service in the quickest and most effective way possible according to defined SLA's.

  • Ensure availability of 24 hour on-call support on the integrations and middleware and provide remedial actions so as to observe service level agreements with business

    Change Management

  • Execute System integration testing and subsequent implementation of system upgrades, hotfixes, patch releases and CR deployments

  • Participate in running integrations and middleware projects as the Technical Resource

    IT Governance and Security

  • Key systems configurations to ensure generation and maintenance of audit trails for any changes occurring in sensitive databases are captured and secured

    Business Continuity Management

  • Flag areas having inadequate DR, work with IT Infrastructure and Manager Core Systems towards mitigating actions where applicable to enable business operations if BAU fails (specific to
    Digital Channel Systems). Test and Document Disaster Recovery Procedures

    Ideal Job Specifications

  • Degree in Computer Science or relevant IT degree from a University with a reputable curriculum.

  • Training and applied knowledge in Digital Channels Support, Unix and Oracle

  • Training and hands on experience with Systems Integrations, Middleware, Banking EChannels and Card systems

    Ideal Job Specifications

  • Three year’s practical proven experience in installing, setup, support and troubleshooting of
    3 tiered application architecture, including web technology support e.g. Jboss, WebLogic and IIS.

  • Proven experience in supporting banking channels (mobile, internet, ATMs etc)

  • Proven experience in systems analysis, design, implementation and support.

  • Proven experience in SQL Scripting

  • Proven knowledge of banking operations, operations in business units and business impact

  • Thorough knowledge of the Bank’s core banking system.

  • Proven knowledge of banking operations, operations in business units and business impact

  • A good understanding of Operating systems; particularly Linux, UNIX and Microsoft Operating systems.

    How to Apply

    For more information and job application details, see; NCBA Group Integrations Support Specialist Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to 2 Best Africa Jobs.