NCBA Group Digital Lending Manager Jobs in Kenya

NCBA Group Digital Lending Manager Jobs in Kenya;The Digital Lending Manager oversees the end‑to‑end execution, development, and performance of retail digital lending products delivered via omni‑channel platforms. The role delivers best‑in‑class route‑to‑market and commercial sales solutions for new digital lending products and enhancements. Responsibilities include managing customer journeys from ideation to commercialization, developing go‑to‑market plans, channel focus, trade marketing support, collateral design, and commercial terms in collaboration with lending stakeholders.

The role drives user acquisition, ensures regulatory compliance, manages portfolio risk, and enhances customer experience through automated lending processes. It partners with internal stakeholders to achieve retention‑focused cross‑selling models, revenue management plans, loyalty programs, and customer value propositions. The role holder is accountable for funded revenue growth, retention, and portfolio criteria (FID, PAR, NPL) targets.

Job Specifications

Academic & Professional Certifications