National Transport and Safety Authority Assistant Director, Finance Jobs in Kenya
Description
The office holder will be responsible for the provision and technical support of the IT infrastructure, communications and mobilizing systems, including architectural design, functionality and security, and management of the day-to-day operations of the IT Infrastructure Team ensuring an effective, efficient and best value IT service is provided.
Responsibilities
Managing customer requirements and expectations via regular communications at all levels and implementing action plans to improve the customer IT experience and maintain high levels of customer satisfaction;
Ensuring the IT Infrastructure Team develops, documents, reviews and improves operational processes and procedures covering all areas of responsibility, aligned with ISO 27001 and ITIL standards and maintained as complete, current and accurate;
Ensuring the IT Infrastructure Team keeps the IT infrastructure secure from internal and external threats and proactively manages all privileges;
Managing contracts and relationships with external suppliers and support organizations;
Managing major IT infrastructure-related projects through the complete project lifecycle from initiation to end-project review, including proactive monitoring of costs, timescales and resources;
Ensuring lifecycle planning, installation, testing, upgrading, control and management of all IT infrastructure configuration items, including documentation, software, hardware and firmware assets, while maintaining complete and accurate records;
Managing the IT Infrastructure Team to ensure appropriate action is taken to investigate and resolve all reported incidents and problems associated with IT infrastructure in line with Service Level Agreements;
Managing the assessment, analysis, documentation and implementation of all changes to IT infrastructure configuration items;
Ensuring the IT Infrastructure Team designs, implements, maintains and tests disaster recovery strategies, procedures and contingency plans to restore IT services promptly in case of disruptions;
Maintaining the organizational Enterprise Architecture under the guidance of the Adviser, Infrastructure & Architecture;
Conducting secure configuration, deployment, testing and analysis of cloud, network and server infrastructure components;
Developing technical specifications and terms of reference for relevant services;
Working closely
with other divisions implementing IT projects to provide infrastructure platforms, manage system availability and implement resilient technical architectures that reduce failures;
Collaborating with facilities management to ensure environmental requirements for on-premises infrastructure are met and overseeing day-to-day system configuration, administration and monitoring;
Monitoring and evaluating the efficiency and effectiveness of infrastructure service delivery methods and procedures; and
Monitoring business-critical processes and systems while undertaking decommissioning of infrastructure at the end of its lifecycle.
Requirements
At least twelve (12) years of relevant work experience, three (3) of which must have been at a supervisory or management level in a large organization or in a comparable position;
Bachelor’s degree in Computer Science, Information Communication Technology, Electronics Engineering or an equivalent qualification from a recognized and accredited institution;
Master’s degree in Computer Science, Information Communication Technology, Electronics Engineering or an equivalent qualification from a recognized and accredited institution;
Expert Level Certification in a relevant IT specialization area such as Database Administration, Network Administration, Cybersecurity, Data Analytics, Helpdesk Support, Servers and Storage;
Attended a Leadership Course lasting not less than four (4) weeks from a recognized and accredited institution;
Demonstrated a high degree of professional competence, administrative capability and initiative in the general organization and management of Information Technology.
How to apply
For more information and job application details, see; National Transport and Safety Authority Assistant Director, Finance Jobs in Kenya
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